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-   -   Blackberry on vodafone uk questions (http://www.blackberryforums.com/general-blackberry-discussion/65755-blackberry-vodafone-uk-questions.html)

keithop 02-20-2007 06:06 AM

Blackberry on vodafone uk questions
 
Sorry if this is in the wrong place :/ Coming from a windows mobile 5 background, so don't be too harsh ;-)

Interested in getting some blackberrys for a small company. My first call was to voda uk about the 8800.

I understood from others that they gave you a mobileemail.vodafone.net address to which any email sent was delivered near-instantly to the blackberrt in BES style then you could also setup pop3 polling in BIS style..

When I called and asked, they said they only did pop3 polling, I pressed and he went away, came back after speaking to his "experts" and said yeah they do sometimes give out email addresses but they're only polled anyway so however you look at it, it's 10/15 mins polling unless you buy a BES server.

Anyone know if that's correct? do they give you an email address and is it proper push out rather than poll then push?


Secondly, they're saying they provide a blackberry internet email service with "all the data allowance you'll ever need" .... 6meg. Coming from a WM5 background, that sounds laughably small to me? The guy said absolutely not, BB compresses much more and you just won't need more... true??

finally, I guess I then need a "normal data plan" for web browsing etc?

Thanks all,
Keith

bertiebassett 02-20-2007 08:41 AM

Keith

I'm happy to try and help out. If you're less than 200 handsets I wouldn't bother speaking to the networks directly as you are probably too 'small fry' for them to deal with...if you want sensible answers from an authorised service provider that deals with 5-100 handset customers then I'm might just be able to help (sorry shameless plug..)

Let's take it from the top.

1) BIS or Internet Mail is where you have a blackberry that is linked to the @mobileemail.vodafone.net. Any emails sent to [email address] (for example) will be pushed automatically to the BB device.

2) Once you have the BIS account setup and tested you can then integrate any third party mailbox with pop3 access (e.g. your own domain email). Then the BIS account polls the 3rd party mailbox on a 15-20 minute basis, collects and email and then pushes it out to your BB device.

3) You can then spoof your reply-too address so that any email sent from the device would appear to come from "keith@keithscompany.com" or any other mail account you require - i.e so you don't ever give out your mobile email account

4) BES is different - here the devices acts like a 'remote control' to your email account so any emails sent/received via the device are actually sent through your email server. There's 5 other really good reasons to go for a BES solution rather than BIS, but I can go into that later

5) With Blackberry attachments are never actually 'delivered' to the device, instead the BES server (or BIS service) actually opens the email and 'streams it' to the device. Therefore the majority of UK services are sold on a "All you can eat basis" - i.e. you pay a flat monthly rate for 10kb or 10mb or 100mb. You donot need an additional plan for web browsing, the BB plan includes all data usage.

Drop me a pm with your contact details if you'd like a follow-up call or email, or would just want some more questions answered.

takeshi 02-20-2007 10:43 AM

6MB isn't laughably small but there are definitely months where I've exceeded that amount.

keithp 02-20-2007 03:00 PM

Hi Keith

bertiebassett's answer was pretty comprehensive. We are a UK company on Vodafone with approx 10 BlackBerrys. We have all set up BIS accounts that we use to access our Exchange email using OWA instead of POP. You just point the BIS at the OWA URL, add Exchange user details and away you go. This works a treat and we've never exceeded any data limits.

Hope this helps.

jax 02-21-2007 03:04 AM

I regulary go over 6 MB on Vodafone UK but they don't seem to charge me any extra (it seems like they treat it as a fair use threshold).

keithop 02-21-2007 01:27 PM

Thanks all!

I think what was confusing me was..... vodafone call their service BIS but if I send email to the mobileemail address I guess it's acting more like BES and pushing out rather than polling.

That's what I wanted to make sure of, that if I sign up with vodafone, get their blackberry internet email service I'll get an email address I can email to and have it pushed immediately rather than a 10min poll.

phew ok :)

Thanks again

esieens 02-24-2007 01:51 AM

Would you know how to use a BB as a tethered modem on Vodafone UK network.

I have setup a new internet connection and I am dialling *99#. No login/password.


When dialling I get the 'registering your computer on the network' then I get the following error:-

TCP/IP CP reported error 736: The remote computer terminated the control protocol.


Thanks

david_uk 02-24-2007 07:55 AM

Quote:

Originally Posted by bertiebassett
Keith

5) With Blackberry attachments are never actually 'delivered' to the device, instead the BES server (or BIS service) actually opens the email and 'streams it' to the device. Therefore the majority of UK services are sold on a "All you can eat basis" - i.e. you pay a flat monthly rate for 10kb or 10mb or 100mb. You donot need an additional plan for web browsing, the BB plan includes all data usage.

Interesting. UK Voda CS have always told me that my UKP10/mth only buys 6Mb of BB data - ie emails/attachments - and that I need a separate "extras pack" for browsing. Mine is UKP14/mth for 13Mb, which admittedly includes texts.

Am I being charged twice?

keithop 02-24-2007 04:48 PM

Quote:

Originally Posted by david_uk
Interesting. UK Voda CS have always told me that my UKP10/mth only buys 6Mb of BB data - ie emails/attachments - and that I need a separate "extras pack" for browsing. Mine is UKP14/mth for 13Mb, which admittedly includes texts.

Am I being charged twice?

It's a good question. They said the same to me... in fact the conversation went like:-
"10 per month, much as you like"
hmmm I heard it was 6MB ?
"yep which is all you'll ever need"
hmmmm doesnt sound much?
"it's blackberry not WM! in fact we dont even have a pounds/meg once you go over 6MB so don't worry about it"
ok so I will also have WM devices on the same plan so I'll need a data plan for them
"yes"
but if I DID go over 6MB, it wouldn't eat away at the plan would it?
"erm yes it would"

so :/ looks like if you dont have a data plan you dont get charged extra, if you DO have a data plan, they eat that up


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