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-   -   Cingular data outage? (http://www.blackberryforums.com/general-blackberry-discussion/65988-cingular-data-outage.html)

dpeters11 02-21-2007 12:21 PM

Cingular data outage?
 
Is anyone seeing a data outage? My BB users in downtown Cincinnati are only getting GSM and have been since 10:30 this morning, but Cingular doesn't know of an outage until I just called. Is anyone else having problems?

moosehead 02-21-2007 12:24 PM

Full EDGE in Charlotte. No problems here.

Dubdub 02-21-2007 12:46 PM

The Cingular Network is having trouble here in New England (Boston area)

nostalgiaguru 02-21-2007 12:54 PM

OK in Lexington, KY.

Pizzle 02-21-2007 01:09 PM

OK in Atlanta.

dgray8 02-21-2007 01:20 PM

nothing reported for data outages in that area according to the tool Cingular uses to report outages to their employees....sorry....

ld-runner 02-21-2007 02:02 PM

i think the srp blackberry routers are down. :(

syngian 02-21-2007 02:04 PM

all of my SRP statuses are disconnected as of an hour ago.

irving, texas here.

no connectivity to bb data network.

SumTingWong 02-21-2007 02:05 PM

I think the srp servers are down. Calling BlackBerry Now (I have TSupport :-)

syngian 02-21-2007 02:08 PM

i have t support also, good luck, been on hold for an hour so far...

Wiseass 02-21-2007 02:18 PM

BES for me here in Chicago appears to not be working properly either. I went into the control panel applet for the BB Server and tested Network connection and it's failing to connect to the following:

srp.na.blackberry.net (206.51.26.33), port 3101

It's just sitting there and any time I click the window I'm getting not responding on the application.

edit: finally timed out, looks like it also tried to connect to the other server:

srp.na.blackberry.net (204.187.87.33), port 3101
connect failed(): Connection timed out (10060)

SumTingWong 02-21-2007 02:18 PM

Los Angeles area here. Does any body else have this problem?

Raven 02-21-2007 02:23 PM

Blackberry outage in Colorado w/ VZW...
Have not gotten any mail since around 1130-1200 mst

-Edit-
Just got an email from my bes admin saying that there is some sort of blackberry network outage...

dpeters11 02-21-2007 02:24 PM

I've been getting mail fine on my Verizon. I don't think an SRP issue would be causing the problems my users are having, as they can't even geta data connection to Cingular. If it was the Blackberry system, they would get a GPRS or EDGE connection still, just no e-mail etc, right?

BTW If there are SRP issues that are causing outages, whatever happened to the High Availability Infrastructure? This is weird, I don't seem to have an issues, and when I run a BBSRPtest it comes back fine on the NA SRP.

ld-runner 02-21-2007 02:24 PM

id imagine it is ALL of North America. that is what the na is for in the FQDN.

Wiseass 02-21-2007 02:26 PM

Quote:

Originally Posted by dpeters11
I've been getting mail fine on my Verizon. I don't think an SRP issue would be causing the problems my users are having, as they can't even geta data connection to Cingular. If it was the Blackberry system, they would get a GPRS or EDGE connection still, just no e-mail etc, right?

So far all of my users are still getting EDGE or GPRS, just that the srp is failing on the server here when I test is. I'm looking for my t-support info and I'll be giving them a call as well.

payroll 02-21-2007 02:33 PM

I'm in vacation in Orlando, FL and the data is working fine with Cingular.

Wiseass 02-21-2007 02:38 PM

Well looks like it's back. I just got some messages and tested via the applet again and it's connecting to their SRP servers.

ld-runner 02-21-2007 02:42 PM

i can also confirm that SRP is up again. :)

Dubdub 02-21-2007 08:59 PM

I had issues with Cingular voice service today as well as BB data. Dropped into GSM a couple times, and had no signal in several places where I usually have a good one.


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