Hi - When synching the blackberry with the PC, it attempts to copy my address book. Desktop manager says i have 140 records in the phone, which is probably right. Then it says i have 337 records in lotus notes, but not nearly that many show up in the address book. When I look at the details of the records that it wants to add, most of them are blank. I need to get rid of those bum records so that it can successfully sync, which it cannot now because of the blank records.

Any ideas what's going on?

you are syncing the address book up incorrectly.

from the mail file at the top goto actions and scroll down to sync address book.

note - this sync your address book

pls make a backup of the device and names.nsf file in your notes folder, so if it goes wrong you have a copy

You might be replicating the e-mails to a server copy "database"
eg. sdbo5707 filename: PerNABS\username

First check your Address Book> user name to see what MSGM server your on. Make sure its corresponding to the current inbox.

Check first in C:\Documents and Settings\(XP account\Local Settings\Application Data\ Lotus\Notes\Data\ [RENAME BOOKMARKS.NSF to BOOKMARKS_OLD.NSF] Launch NAMES.NSF

once launched check to see if your entries are 140.

If it is, essentially the bes server has a replicated PerNABS server copy of your address book.

-Make sure H:\config\NotesConfig\Notes.ini is that same size as on the local drive, this willl bridge the connection> right click your inbox> refresh design> input just only your MSGM#### in the server field.

Also Delete CACHE.NDK
C:\Documents and Settings\(XP account\Local Settings\Application Data\ Lotus\Notes\Data\Cache.ndk

[EXAMPLE] John Smith

SEARCH: John Smith/NewYork/DBNA/DeuBa
Search log: FOUND ON : BlackberryNA02/DBNA/DeuBa
User: CN=John Smith/OU=NewYork/OU=DBNA/O=DeuBa
PIN: 3003102F (example)
BES Server: CN=BlackberryNA02/OU=DBNA/O=DeuBa
State DB: BES\state\1106784589.nsf
Mail File: mail4\SMITJOH.NSF <-----------users id file located in C:\.....Notes\Data
Routing Info: S123678
Network Type: CDMA
Currently Craddled: NO
MDS status: ENABLED <---------must be on
Wireless Calandar: ENABLED
Forward Filter: Forward messages to the handhekd by default if filters don't match

-I just need more information for me to help you out