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Old 02-24-2007, 05:12 AM   #1 (permalink)
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Default Remote Restart / Reset of Blackberry Device

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Hello

Does anyone know of any utility or tool that would allow me to reboot one or more devices remotely from the BES Server.

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Old 02-24-2007, 06:05 AM   #2 (permalink)
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By re-boot do you mean

a) the same effect as "removing the battery"? - i.e. re-booting the device and leaving all data intact

b) or do you mean wiping the device so it returns to it's boxfresh state, with all data removed?

If (a) then no I don't, if (b) then yes thats easy, just issue a "erase data and disable handheld" under "IT Admin" from the BES server
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Old 02-24-2007, 06:19 AM   #3 (permalink)
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No I mean (a) re-booting the device and leaving all data intact
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Old 02-24-2007, 01:47 PM   #4 (permalink)
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Quote:
Originally Posted by Pikey
No I mean (a) re-booting the device and leaving all data intact
Just a thought: try asking metsfan - developer of SoftReset - if there's any way to trigger his application on a handheld from remote.
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Old 02-28-2007, 11:29 AM   #5 (permalink)
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Any Update to this question? I came across a reason to Remotely Reboot a device today, myself.

Chris
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Old 02-28-2007, 12:43 PM   #6 (permalink)
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Quote:
Originally Posted by Chrisv2
Any Update to this question? I came across a reason to Remotely Reboot a device today, myself.
Out of sheer curiosity since I'm not a BES admin, what prevents a simple "Hey Joe, reboot your BB it's messed up" PIN or SMS message to that particular user? What types of things do y'all BES admins want to issue remote reboots for on your own?

(don't get me wrong I understand the need, just wondering why)
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Old 02-28-2007, 01:21 PM   #7 (permalink)
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Because as admins, we view users' intelligence as more than an ameoba, but slightly less than pond scum. And we relish in the feeling of power that remote control gives us.

Seriously, there are times when it's easier to do it for the user. Some devices, I'm thinking 7100g, are difficult to open.
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Old 02-28-2007, 05:05 PM   #8 (permalink)
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Quote:
Originally Posted by CanuckBB
Because as admins, we view users' intelligence as more than an ameoba, but slightly less than pond scum. And we relish in the feeling of power that remote control gives us.
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