02-27-2007, 09:02 PM
Retired BlackBerryForums.com Moderator
Join Date: Oct 2005
Location: Columbus, OH
OS: SID 6.7
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Options > Security Options > General Settings > press scroll wheel > Wipe handheld. This is delete all user data on the device.
Options > Advanced Options > Service Book > delete all Desktop [xxxx] service books. This will break the device connection to the BES server but not remove any user data.