04-16-2005, 11:34 PM
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| | Strange Folder Anomaly
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This is a tough one to explain... I have a 7230 (TMO), running 126.96.36.199. I use BOTH a BES 4.0 (Intermedia.net) and the BWC (T-Mobile). Here is the situtation:
One thing to note, I moved from a corproate BES to Intermedia.net, which is probably central to the problem. It appears as though I have some cross-linking amongst the mail folder from the new BES and the BWC. For instance, the BWC incoming new messages appear on the messages screen but are actually stored in the Deleted Items BES folder. It says I have 46 folders on the Desktop Manager backup program but I really only have 28. This is making filing messages, moving them, and syncing quite difficult. What to do?!?!
Here is what I tried:
I reloaded the 7230 from scratch and didn't restore data. Let the calendar and contacts re-sync from scratch and email is working fine. Same problem! Seems that even though I restored from scratch, somehow this folder anomaly may have been in the wireless backup that Intermedia.net pulls from the device.
Suggestions? Additional questions? I would REALLY appreciate any help on this one and any suggestions as to where else I may want to ask for help.