Originally Posted by Se7enKiDD
In regards to pushing out the DST patch to the handhelds via wireless. We've been trying to accomplish this but we keep getting error's: see below:
[CHandheldView::OnUpdateConfigCheck] Unable to load configuration data - error 10; skipping 1 handhelds using this configuration
We have set up the the IT Policy to allow 3rd party downloads and followed all the directions....( Twice ) and we still get the error and it will not push via Wireless to the device.
Anyone else had this issue? fix? ideas?
I had this, too. To fix it, do this:
- Stop the Blackberry Policy service
- Delete the 'PackageCache' folder on the c: drive (I don't remember the exact path....c:\program files\research in motion\ and keep digging down)
- Restart the BB Policy service
Could take up to 4 hours for the PackageCache folder to be recreated, but then the patches should go out fine.