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Old 03-01-2007, 01:30 PM   #1 (permalink)
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In regards to pushing out the DST patch to the handhelds via wireless. We've been trying to accomplish this but we keep getting error's: see below:


[CHandheldView::OnUpdateConfigCheck] Unable to load configuration data - error 10; skipping 1 handhelds using this configuration

We have set up the the IT Policy to allow 3rd party downloads and followed all the directions....( Twice ) and we still get the error and it will not push via Wireless to the device.
Anyone else had this issue? fix? ideas?

Thanks!
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Old 03-01-2007, 01:54 PM   #2 (permalink)
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I'm not a BESAdmin, but any users I've had near me, I've been telling them to point their BB Browser to:

BlackBerry DST Patch

It will auto-detect the handheld, giving them a download link.

Might not be the answer you're looking for, but it should be a work-around.
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Old 03-01-2007, 09:41 PM   #3 (permalink)
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Quote:
Originally Posted by Se7enKiDD
In regards to pushing out the DST patch to the handhelds via wireless. We've been trying to accomplish this but we keep getting error's: see below:


[CHandheldView::OnUpdateConfigCheck] Unable to load configuration data - error 10; skipping 1 handhelds using this configuration

We have set up the the IT Policy to allow 3rd party downloads and followed all the directions....( Twice ) and we still get the error and it will not push via Wireless to the device.
Anyone else had this issue? fix? ideas?

Thanks!
I had this, too. To fix it, do this:

- Stop the Blackberry Policy service
- Delete the 'PackageCache' folder on the c: drive (I don't remember the exact path....c:\program files\research in motion\ and keep digging down)
- Restart the BB Policy service

Could take up to 4 hours for the PackageCache folder to be recreated, but then the patches should go out fine.
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Old 03-02-2007, 07:51 AM   #4 (permalink)
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Will, do Juwaack....I'll let you know how it goes =)
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