BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 03-06-2007, 09:34 AM   #1 (permalink)
New Member
Join Date: Mar 2007
Model: 8700
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to set up Email on Blackberry

Please Login to Remove!

Hi, I'm trying to set up the blackberry internet service with my domain name, and it keeps popping back with an error message:

We were not able to find the mail domain:, Please check info and try again.

The service does not let me go anywhere else. I know this domain name works, as I use it day in and day out on my email program,

Also, I created this on another email address on the same domain, it worked to start with, but has now stopped working.

Anyone have any ideas?
Old 03-06-2007, 10:06 AM   #2 (permalink)
BlackBerry Mensa
takeshi's Avatar
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts

Try deleting the account and when you go to integrate, leave out the password and choose the option to manually enter settings. See if that approach helps...

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.