04-19-2005, 01:25 AM
Knows Where the Search Button Is
Join Date: Dec 2004
Location: Martinez, CA
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I am having problems receiving attachments using my 7520 and BlackBerry Web Client. [For the record, I did search for this, but could not find anything that matched specifically.]
When I open the attachment, and select "retrieve full contents", it never does. Basically it times out and gives me that dreaded red X. A couple things have happened recently...as a result of some redirector issues at work, RIM support had me switch my desktop software from version 4.0 to 3.6. Also, we deleted the Web Client service book. I restored it from the site, but am still having the problem. I have already tried a hard reset.
Please let me know if you have any insight. Thanks in advance.