BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 03-06-2007, 12:03 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2005
Model: 8800
Carrier: cingular
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Need Help with Email Delays

Please Login to Remove!

I am hoping someone can help save this blackberry customer from a very "un-blackberry" experience.

I am using a BBerry 8800 with a corporate BES server on Cingular. My emails are routinely taking upwards of 3-4 minutes, sometimes as many as 10, to get to my device.

My IT Support called Blackberry for troubleshooting, and they suggested its a Cingular issue. Cingular of course says its a Blackberry issue.

Essentially, the emails are often only downloading when my device proactively "pulls" from the network...and this is something the device does automatically every 3-10 minutes or so. If I know there is an email waiting and I hit "Reconcile Now" the emails will come, but if not, they wont show up for extended periods of time. Blackberry tech support's opinion is that "the wireless network is not maintaining a connection to the handhelds."

Does anyone have any ideas, suggestions, etc. on how I can figure out this problem and solve it? If it persists I will have to go back to a non-BB device and use Good Technology which works fine in seconds - and would be ironic that someone is switching FROM blackberry due to their corporate email usage needs!

Thanks.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Trenton Amibios 92-006090-XXX Dual 2.4Ghz Xeon SBC Single Board Computer w/ 1GB
$671.16
Trenton Amibios 92-006090-XXX Dual 2.4Ghz Xeon SBC Single Board Computer w/ 1GB picturePortwell Single Board Computer B9300324AB18820820 j1 Dual Intel Xeon 2.8GHz SBC
$245.0
Portwell Single Board Computer B9300324AB18820820 j1 Dual Intel Xeon 2.8GHz SBC pictureDiversified Technologys LBC9326 Dual Xeon 2.8Ghz PICMG SBC TESTED (A4M)K
$700.0
Diversified Technologys LBC9326 Dual Xeon 2.8Ghz PICMG SBC TESTED   (A4M)K pictureVintage Carl Zeiss Laboratory 1162 Combo Arc Lamp Supply 150 Xeon 200 Mercury
$161.99
Vintage Carl Zeiss Laboratory 1162 Combo Arc Lamp Supply 150 Xeon 200 Mercury pictureHoneywell Xeon 1900 USB Barcode Scanner 1900HHD-0 W/Cable
$39.99
Honeywell Xeon 1900 USB Barcode Scanner 1900HHD-0 W/Cable picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.