I purchased a BB 7230 off of eBay a while ago and have been using it on TMobile with the BWC service. I have had only one major problem with the device: There is no way to send an SMS. Most Blackberrys (as you all know) can send an SMS when you click a name in the address book or in the compose message "To:" field. My hidden menu just has Call XXXX or Email XXXXX.
After 5 calls to tech support, they finally asked me to go into the Security section in Options and I realized for the first time that my BB had an IT Policy on it called "CitiBB Pol" that is preventing it from having the SMS feature or doing OTA downloading.
If anyone knows of ANY way to delete the IT Policy, either by just getting rid of it or by totally clearing out the BB and replacing everything on it (OS, Contacts, Messaging settings), I would really appreciate the help and would even be willing to REWARD the person who helps me.
Aside from keeping me from doing SMS, it also keeps me from OTA downloading, installing new programs, and putting ringtones on.
I am really in need of help! Please if you have any ideas, feel free to email me at:
THANKS IN ADVANCE!!!