One of our usersr must have entered the wrong password which wiped device.
Once it restarted I set new activation password and it errored on BB device - "Decryption Error" - and also - "An error occurred. Please contact your System Administrator".
- I've tried Resending Service Book
- Wiping device again
- I can't regenerate key on device as there is no option or services in the list under security setting/general/service.
- I can't do it on the desktop manager as the policy disables/locks the usb/computer connection.
- I can't find any thing else to try when searching the forums....please help!?!?
BES EXpress 4.1