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Old 03-14-2007, 10:36 AM   #1 (permalink)
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Default Sync issues with Blackberry Desktop manager

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Morning,
We have updated to Blackberry Desktop manager version 4.2. Some of our users sync with a public calendar and contacts. Since the upgrade, they are not synching with their public folder in Outlook. The blackberry is synching with their personal calendar and contacts. Is there a way for them to sync with their public folders again? We are using a BES and there is an IT policy in place.

Thanks for your time.

Last edited by fisherman23 : 03-14-2007 at 10:56 AM.
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Old 03-14-2007, 11:57 AM   #2 (permalink)
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Have you checked the Intellisync settings? You specify the folder to sync to in there.
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Old 03-14-2007, 12:17 PM   #3 (permalink)
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I did, we use automated installers and I that is not available for the wireless sync.

Thanks.
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Old 03-14-2007, 01:18 PM   #4 (permalink)
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Can't you still specify the public folders in intellsync and just have the user connect to DM to sychronize those folders? Or are you wanting the public folders to sychronized wirelessly also?

Also another question on that note - Aren't you concerned that someone (a user) might make a mistake in the public folder and then that corupts the data or does the IT policy keeps the users from making any changes?
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Old 03-14-2007, 01:40 PM   #5 (permalink)
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Not under the BWS option. We want the public folders to sync as well. There are only three people that have access to theses folders and they are backed up every night. We can always restore from tape back-up if necessary. I found a link on experts-exchange and going to give it a try.

Thanks for the reponse.
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