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Old 03-18-2007, 05:01 PM   #1 (permalink)
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Default Systemic issue? Random cold resets/black screen

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Also posted on the 8700 forum.

Having searched the forums for a few minutes, I realize there is a fairly widespread, new problem affecting 8xxx series Blackberrys (maybe others too?) that involves clusters of random resets. I would like to know how widespread this is and if BB is aware. I have found a number of postings that describe the same behavior and have spoken to several people who have experienced it, as well. This seems to be relatively new - perhaps since the beginning of February and I wonder whether it is some new software that Cingular and/or other companies pushed, or some new system problem.

Here is a description of the random reset - the red light comes on, screen goes pitch dark, and the hourglass comes up in a few moments. Once it happens it can recur several times in an hour, or once or twice a day. It seems to go away for a while (maybe after a battery/hard reboot) and come up after a few days- one week.

I have an 8700c on Cingular, of course.

Everyone seems to think it is their BB, some software they loaded, a loose connection. But reading multiple postings and realizing they are all fairly recent I suspect there is something else going on.

Anybody else have the same issue? Please post.
Old 03-18-2007, 05:05 PM   #2 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

No need to intentionally post the same inquiry twice -- considered rude actually.

I have not noticed a widespread problem of random reboots. I have seen several postings over several months about it, but it has not happened to me or those in my circle.

Last edited by JSanders : 03-18-2007 at 05:06 PM.
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