BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 03-20-2007, 09:16 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700
Carrier: Cingular
Posts: 48
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES - Restart server?

Please Login to Remove!

Hey gang. We are having some issues with BlackBerry's and the BES server.

We have had several users getting a red X upon sending out emails from their BB's. We have tried to wipe and reactivate these BlackBerry's and all of the Cingular ones did reactivate, but the Verizon user will not activate. We contacted Verizon and everything is registering fine on their end. The end users receive the following error message:

Status Message Desktop email program unable to store message. This is followed by a red X next to an email message.

Now, the thing is, we have been prompted to restart the BES ever since some updates came through (I believe through Microsoft). Would this be affecting the users in any way - causing the RED X or not activating?

How long would the server be down for if we restarted? Will emails hold while restarting takes place? Is there anything I need to know before we restart the BES?

Last edited by ColemontHD : 03-20-2007 at 09:22 AM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Fellowes Crystals Presentation Covers 11.25" x 8.75" Clear
Fellowes Crystals Presentation Covers 11.25Potassium Iodide High Purity USP Crystals 99.8 % min. 100 grams
Potassium Iodide High Purity USP Crystals 99.8 % min. 100 grams pictureVECTRON CRYSTAL OSCILLATOR 1MHz CO215DV-5
VECTRON CRYSTAL OSCILLATOR 1MHz CO215DV-5 pictureQuartz Oscillator Crystal 97810Hz NOS.LOT of 1pcs.
Quartz Oscillator Crystal 97810Hz  NOS.LOT of  1pcs. pictureDALE XO-43B CRYSTAL OSCILLATORS 16.0 MHZ (2 PCS)

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.