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Old 03-20-2007, 11:05 AM   #1 (permalink)
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Default Adding a phone number to auto dial before extensions?

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Hi all,

I am runnning BES 4.1.3 with about 50 users. Most of their address book consists of internal company 4 digit extensions. Is there a way to put the company's main number in for them so when they try to call a company employee it dials it before the extension? Is there a server side or handheld setting to do this?

Thanks

D.

Last edited by dmackey80 : 03-20-2007 at 01:15 PM.
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Old 03-21-2007, 08:15 AM   #2 (permalink)
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well, I called our BB support and once again they came through. For others that might want a solution for this, here it is:

On the phone there is a setting that needs to be changed just one time:

Phone>options>smart dialing>access office extensions within corp

Number: is company main number
Wait for: (4 or 6 seconds)
Extension length: 4 digits

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