BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-20-2007, 12:05 PM   #1 (permalink)
New Member
 
Join Date: Mar 2007
Model: 7100
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Adding a phone number to auto dial before extensions?

Please Login to Remove!

Hi all,

I am runnning BES 4.1.3 with about 50 users. Most of their address book consists of internal company 4 digit extensions. Is there a way to put the company's main number in for them so when they try to call a company employee it dials it before the extension? Is there a server side or handheld setting to do this?

Thanks

D.

Last edited by dmackey80 : 03-20-2007 at 02:15 PM.
Offline  
Old 03-21-2007, 09:15 AM   #2 (permalink)
New Member
 
Join Date: Mar 2007
Model: 7100
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

well, I called our BB support and once again they came through. For others that might want a solution for this, here it is:

On the phone there is a setting that needs to be changed just one time:

Phone>options>smart dialing>access office extensions within corp

Number: is company main number
Wait for: (4 or 6 seconds)
Extension length: 4 digits

Save changes.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.