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Old 04-21-2005, 04:00 PM   #1 (permalink)
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Smile Synch Messages moved frm inbox to folder

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We have a number of users (particularly IT) that receive messages that are moved by a rule into a different folder on the desktop machine. Unfortunately, the blackberry doesn't notice the messages have moved.

I currently have over 3500 messages in my blackberry within 3 weeks and non of them exist in my inbox on my desktop.

They have all been moved to another folder. Any ideas how I can get my blackberry to recognise the move ? either connected by wire for a synch or wirelessly ?
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Old 04-21-2005, 04:58 PM   #2 (permalink)
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I have several of those rules in my Outlook account with no problem. What is your email app? What does your rule look like? If you have a Junk Email or Spam rule, do those also go to the handheld?
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Old 04-22-2005, 12:38 AM   #3 (permalink)
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In your e-mail options (on the BB) you can set it to hide filed messages. Then the messages should never appear on your BB as they will get filed by the rules in your e-mail client.
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