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Old 03-21-2007, 02:24 AM   #1 (permalink)
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I am getting a red question mark and red battery symbol in my battery indicator space sometimes. It then prompts that battery is low but continues to remain on for days unless I turn on the transmitter. As soon as the transmitter starts to connect the unit will just power off and then back on. I am running a 7290 and have reloaded the handheld software to 4.1.0.309 many times. Anybody know anything about this? I have scoured the web and ofund no answers to this
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Old 03-21-2007, 08:13 AM   #2 (permalink)
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sounds like a bad battery. I've seen that a lot on older ones.
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Old 03-24-2007, 01:24 PM   #3 (permalink)
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I have just bought a new battery at Batteries Plus. It is doing the exact same thing !?! I was really hoping that would do it since I don't have the money to buy a new phone. $35 for a battery was all I am able to do at this time.
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Old 03-24-2007, 01:34 PM   #4 (permalink)
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Aftermarket batteries can cause problems, too. Best to purchase genuine batteries.
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Old 03-24-2007, 08:29 PM   #5 (permalink)
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This is from RIM, It may help



Battery icon is red with a question mark beside it

Problem
After the battery has been charged, the Battery icon is red with a question mark beside it.

Cause
This issue can be caused by the following reasons:

An incompatible battery is in the BlackBerry device.
The BlackBerry Device Software does not recognize the battery.


------------------------------------------------------------------

Resolution
Complete the appropriate resolution for your cause.

Cause 1
An incompatible battery is in the BlackBerry device.

Resolution
Use the correct battery type.

Insert the proper type of battery. Please see the product documentation for information about the battery.
Reset the BlackBerry device. .

------------------------------------------------------------------

Cause 2
The BlackBerry Device Software does not recognize the battery.

Resolution
Run Application Loader and reload the BlackBerry Device Software.




Good Luck
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