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Old 03-27-2007, 03:43 AM   #1 (permalink)
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i have problem with Blackberry Messenger in 8707v . The confirmation when someone accept my request to add them to my list never come to my 8707v. still on pending status.

i already wipe this handheld, clean and reload OS using JL_cmdr even downgrade to lower OS! still nothing change. everytime i add someone's PIN to my list, and someone accept it, they never come to my handheld and still in pending list.

someone can help me?
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Old 03-27-2007, 10:09 AM   #2 (permalink)
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When you say you "add someone's PIN to my list" are you saying that you added their PIN to their contact info in the Address Book? Are you sending requests via PIN or email? I'd recommend sending them via PIN.

Have you done a battery pull after installing BBM?
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Old 03-27-2007, 11:28 AM   #3 (permalink)
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im doin both, by email and by PIN, and no one come back to my handset. All my friend who i try to add say they already accept my request.

uninstall? yes i already did it. and install again. maybe more than 5 times... and still some problem....


Quote:
Originally Posted by takeshi
When you say you "add someone's PIN to my list" are you saying that you added their PIN to their contact info in the Address Book? Are you sending requests via PIN or email? I'd recommend sending them via PIN.

Have you done a battery pull after installing BBM?
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Old 03-29-2007, 12:22 AM   #4 (permalink)
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I just got off the phone with RIM last week because of BB Messenger probs..after about 1-2 hours of trouble shooting they had to walk me though a complete format of the phone then re-install everything. That might be what you might have to do also...their phone # is 1-877-255-2377. Be warned it took about 2 hours of being on hold before I got someone to talk 2, so call when you can relax and watch something on the idiot-box while they sit on speakerphone

Good luck...Feel free to add me to your list if you want someone else to test it with...I know how essential it is to have someone to test things out with as I was in your shoes only last week.


btw - do u use Cingular by chance? BB Messenger does not work with them
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Last edited by MajSingh : 03-29-2007 at 12:24 AM.
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Old 03-29-2007, 01:33 AM   #5 (permalink)
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2 hours? OMG, cant do international call so long :D it will cost me a new unit of 8707v he he he

no, im in indonesia using XL
thx btw


Quote:
Originally Posted by MajSingh
I just got off the phone with RIM last week because of BB Messenger probs..after about 1-2 hours of trouble shooting they had to walk me though a complete format of the phone then re-install everything. That might be what you might have to do also...their phone # is 1-877-255-2377. Be warned it took about 2 hours of being on hold before I got someone to talk 2, so call when you can relax and watch something on the idiot-box while they sit on speakerphone

Good luck...Feel free to add me to your list if you want someone else to test it with...I know how essential it is to have someone to test things out with as I was in your shoes only last week.


btw - do u use Cingular by chance? BB Messenger does not work with them
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Old 03-29-2007, 01:44 AM   #6 (permalink)
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WOW!! I coul imagine....these won't help you but in case any one else needs the various #s for RIM i'll post them here -

NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
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