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Old 03-31-2007, 10:44 AM   #1 (permalink)
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Default Is there a UK Blackberry help Tel or email address?

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Hi there

Does anyone know a UK telephone line or email address to get answers to my Blackberry problems?

Miranda x x
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Old 03-31-2007, 12:18 PM   #2 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Your carrier will have a tech help line but you failed to mention who your carrier is, call them and tell them you need blackberry tech help.
Good luck.
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Old 03-31-2007, 12:53 PM   #3 (permalink)
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Hi there my carrier is O2 in the UK, unfortunately the dumb guys on the helpdesk are not train on Blackberrys so cannot help me! :(
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Old 03-31-2007, 05:57 PM   #4 (permalink)
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You can ask your questions here, there are plenty of smart guys reading these forums.
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Old 04-01-2007, 01:06 PM   #5 (permalink)
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Yes, but no-one has answered all my questions so far!

Miranda
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Old 04-01-2007, 08:59 PM   #6 (permalink)
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Have you specifically asked for Blackberry or data support when calling your carrier? Generally this is a different group than the normal CSR's.
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Old 04-01-2007, 09:20 PM   #7 (permalink)
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Quote:
Originally Posted by BBSmooth
Yes, but no-one has answered all my questions so far!

Miranda
Miranda, I gotta call you on a bad attitude. I looked back through your earlier posts and it appears all your questions have been answered by someone (myself in one case). Just because the answer may not be the answer you want to hear... does not make it "no-one has answered all my questions".

In this thread you asked a vague question about who to call in the UK for Blackberry help, and I answered that it was dependent on your carrier (which is true). As was first suggested, tell your carrier you need blackberry tech help, and they should move you up a level to RIM. And you may have to suffer the "dumb guys" first to get what you need.

And you can always post here, and get much help, but claiming no one has helped you, will not get you far.

Good luck, again.

Last edited by JSanders : 04-02-2007 at 07:36 AM.
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