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Old 04-02-2007, 10:27 AM   #1 (permalink)
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Hi,

Recently our end-user use BB to receive/send email, but found some emails are always received again and again.

By the, he receive email from RIM push server.

Do you have any idea for it. Pls help.

Thanks!
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Old 04-02-2007, 11:12 AM   #2 (permalink)
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Is his a gmail account? If so, please have them read the Sticky Note at the top of this forum...
HOW-TO: Prevent G-mail "Sent Items" from being sent to your handheld.

If it is another account or issue, you need to post a bit more detail so someone can help you.

Good luck.
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Old 04-03-2007, 04:22 AM   #3 (permalink)
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Thanks JSanders,

Not Gmail, It's our company email account. Some users from USA office of our company have a BB device to handle their email, the SIM card is USA;

Now we have no BES, all BB user receive email from RIM push server. our email server is Lotus Domino.

Some times, BB user delete a email in his/her lotus notes mail database, but he/she will receive it again and again in BB, not all, just only one or two emails.

Actually I have let him/her to re-setup email account in BB, but we found it's still persistant.

Other way, anyone can provide a trail version of BES for Domino, I want to do some testing.
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