Originally Posted by ladydi
Wipe the device first. then re-activate. My experience with 3.6 is that devices didn't always activate OTA. I used to initiate he OTA while it was plugged into the computer and that combination seemed to work best for me.
OK apparently a wipe of the handheld didn't work - trying to OTA it just sits there generating e-mails saying it's trying to activate and when I cable it up to the system, every time I hook up to the desktop software, it asks me to create an encryption key even if I just did one thirty seconds before.
Any other ideas?