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Old 04-10-2007, 07:06 PM   #1 (permalink)
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So I have a new TMO pearl with BES and I'm trying to take a pic and email it but when I do I get "The device does not support native attatchment" is this because of the BES and if so is there anyway to get around it? I tried sending it from both the desktop and my hotmail account and nothing worked.
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Old 04-10-2007, 07:35 PM   #2 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You cannot email it, use Desktop Manager and Media Manager to move it to your desktop.
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Old 04-10-2007, 07:59 PM   #3 (permalink)
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Any particular reason why i cant email it?
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Old 04-10-2007, 08:27 PM   #4 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I may have misread your first post--you stated you were trying to email and send from the desktop? Is the picture on you desktop or the BB?
And yes, there could be IT policy restricting it.
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Old 04-10-2007, 10:20 PM   #5 (permalink)
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I'm trying to email it from my pearl
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Old 04-11-2007, 09:08 AM   #6 (permalink)
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No, you can't attach a picture from your Pearl and send it, at least I cannot do so from the one I have. There is NO option when composing an email to attach a picture or image.

Is that option to attach a picture available with BES?
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Old 04-11-2007, 11:06 AM   #7 (permalink)
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No i dont have that option....all i want to do is take a picture click on the "send as email" buttom and send it but when i try it gives me the error i stated above and doesnt send the pic. Im thinking it has to do with the BES
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Old 04-11-2007, 11:15 AM   #8 (permalink)
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Well it has to do with BIS as well, as the Pearl I have, does not allow a picture attachment to an email... does not even give the option. It allows an address attachment is all.
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Old 04-11-2007, 11:20 AM   #9 (permalink)
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Thats weird. On my TMO pearl once i take a picture i scroll over to the envelope icon and a menu pops up that says SEND AS then it gives options for Send as MMS Sent to Messenger Contact (BB messenger) and Send as Email. So i click on send as email and a new email pops up i put in the address and as soon as i do it gives me that error message. I have sent pics using both the MMS which i dont like cause i dont have a text messaging package and i have sent one to a bb messenger contact. And im not 100% but i could swear that before i set up my BES that i had sent one through email. So i think im going to call my IT and see if they know anything.
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Old 04-11-2007, 11:31 AM   #10 (permalink)
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Quote:
Originally Posted by Dollarbill79
.......... i take a picture i scroll over to the envelope icon and a menu pops up that says SEND AS then it gives options for Send as MMS Sent to Messenger Contact (BB messenger) and Send as Email. So i click on send as email and a new email pops up i put in the address and as soon as i do it gives me that error message.......
Thatís how I send my photos. Some BES restrict the ability to send photos to protect company information.

Quote:
Originally Posted by JSanders
Well it has to do with BIS as well, as the Pearl I have, does not allow a picture attachment to an email... does not even give the option. It allows an address attachment is all.
What's your OS?

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Old 04-11-2007, 11:33 AM   #11 (permalink)
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4.2 I beleive.
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Old 04-11-2007, 11:34 AM   #12 (permalink)
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4.2.0.64 to be exact
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Old 04-11-2007, 11:46 AM   #13 (permalink)
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4.2.0.64 also here, TMO.
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Old 04-11-2007, 11:58 AM   #14 (permalink)
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I got an answer. Apparently due to my BES my IT policy does not allow this feature as of yet they are talking about upgrading the server to allow it. I did speak with TMO and they told me basically the same thing. As a side note ive been with nextel for about four years and just switched to TMO in the last week and i am extremely impressed with thier customer service she told me that she could not help me but as a consolation she gave me 200 bonus minutes on mine and my wifes phone. I dont think i would have ever got that extra 110% from Nextel.
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Old 04-11-2007, 12:07 PM   #15 (permalink)
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wow, lol, i'm calling TMO about mine too...

Oh well, back to Post #2, you should be able to move it via Media Manager, or maybe even use BB Messenger to send to Messenger buddies IF the IT policy allows that. Last night, I tried sending photos from my wife's Pearl to my 8700, no go via email as I have stated, I ended up using BB Messenger to transfer and it worked like a charm... although everyone does not have Messenger.
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