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Old 04-11-2007, 01:28 PM   #1 (permalink)
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Default Getting rid of the redirector account

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Ok I've only ever used blackberries with a BES before last month so pretty much Redirector and BIS/BWC are all new to me. Initially I set up my 7130e with the redirector and it seemed to work fine, but I didn't like that the computer had to be on all the time. So I did some reading and found out that BIS 2.0 can pull in mail from OWA 2003 which we have here. So I did that. I stopped the redirector and took it out of my startup, and removed what I thought at the time was the service book so when I compose mail it had the option of

[email address]
and
[email address]

Which are the two accounts I set up. But magically Desktop keeps reappearing and I will occasionally get those e-mails that say "please do not respond or delete this e-mail" from blackberry.net.

So I'm trying to figure out what I need to do to stop the redirector stuff from coming back. I'm assuming that it comes back when I sync up.

Here are my service books currently:

Provisioning [PROVISIONING]
Blackberry Internet Browsing Service
IPPP for BIBS [IPPP]
Browser Config for 5 Click [BrowserConfig]
IPPP for 5 Click [IPPP]
[email address] [CMIME]
[email address] [CMIME]
Yahoo! Messenger [YHO]
BBFS1 [BBIMConfig]
Desktop [CICAL]
Desktop [CMIME]

So basically, I want to completely get rid of anything redirector related, and want to stop the "Desktop" option from reappearing when I sync the phone. I have the "enable redirection" unchecked but occasionally if I'm not looking I'll accidently send an e-mail using the desktop account and will start getting those ept.dat e-mails.
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Old 04-11-2007, 01:34 PM   #2 (permalink)
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Default

Ok well maybe I solved my own problem. The last place I worked had an automated script to install Desktop manager so I had forgotten about the ability to change from BES/Redirector to BIS. I'm going to try that and see if that resolves the issue.
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