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Desktop Email Program unable to submit message

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Old 04-12-2007, 04:05 PM   #1 (permalink)
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I am unable to reply or send new messages from BB8800 (BES with Cingular). error message is in the subject line. Been working for over a couple of months without any problems until today.
Any clues?
Thanks
Last edited by lrdiaz : 04-12-2007 at 04:07 PM.
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Old 04-12-2007, 04:55 PM   #2 (permalink)
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Have you spoken to your BES Admin? Have any changes been made to the BB, or the email account or to BES?
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Old 04-12-2007, 05:06 PM   #3 (permalink)
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No changes on my BB.
Just found out another co-worker is having the same problem. Will email the corporate help desk.
Thanks for your reply.
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Old 05-03-2007, 08:09 AM   #4 (permalink)
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Did you find out what this error is The error is happening to one of my end users
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Old 06-13-2007, 10:10 AM   #5 (permalink)
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I'm getting this error from a user.

message status desktop email program unable to submit message.


Did anyone else get this message??? Help please
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Old 06-13-2007, 12:42 PM   #6 (permalink)
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BES Admin found and fixed the problem at his end, when it was happening to me.
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Old 06-13-2007, 12:44 PM   #7 (permalink)
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Are "send as" permissions set in the Active Directory? The BESAdmin should have permission to send as the BB user.
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Old 06-18-2007, 06:10 AM   #8 (permalink)
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Quote:
Originally Posted by lrdiaz View Post
BES Admin found and fixed the problem at his end, when it was happening to me.
Any chance you can find out from your BES ADmin what he/she did?
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Old 06-18-2007, 06:42 AM   #9 (permalink)
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QuaCKeReD - One of the first things I would do for one of my users with this issue is to resend their service books from the BES... have your admin try that.
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Old 08-10-2007, 10:58 PM   #10 (permalink)
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Check the App logs on the BES for BB Messaging Service warnings. keyword 'ppmapi'. Theres your Send As permission issue.
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Old 08-11-2007, 06:17 AM   #11 (permalink)
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check this out, it will help you

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