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Old 04-16-2007, 10:49 PM   #1 (permalink)
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My BB sometimes takes 20 minutes to retrieve an e-mail. I can't seem to find any settings to change this. I'm using a VZW 8703e. It used to not take this long. Could it be that I'm on my company's BES? My work e-mail appears to be in real time. It's the POP3 e-mail that's taking too long.
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Old 04-17-2007, 06:24 AM   #2 (permalink)
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BES email is sent wirelessly almost as soon as it hits your Outlook Server.

Email via BIS typically takes 15-20 minutes. RIM polls your email servers on that cycle. If it finds mail it may poll sooner. No way around it as that is how it is.

Some people forward to Gmail or Yahoo I think, if they have to have it faster.

IMHO, a 15-20 minute delay is fine. I am not that obsessed.
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Old 04-17-2007, 06:55 AM   #3 (permalink)
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GMail is nearly instant for me.
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Old 04-17-2007, 08:15 AM   #4 (permalink)
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Yeah, Its kind of annoying. I always thought on a BIS it was instant.

I have been on a corporate BES for many years and its great. I also set up a gmail account through BIS, which is instant. However, I have been helping a friend with her device, an 8800 on Cingular, and she has to wait for this polling thing for her POP3 account. At least in Windows Mobile, you can force a send/receive.

Also on BIS and a POP3 account, can you have wireless reconcile turned on as well?

I thought I was a Blackberry Genius, man was I wrong!
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Old 04-17-2007, 08:25 AM   #5 (permalink)
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Quote:
Originally Posted by zimbu1234 View Post
and she has to wait for this polling thing for her POP3 account. At least in Windows Mobile, you can force a send/receive.

Also on BIS and a POP3 account, can you have wireless reconcile turned on as well?
That is the beauty... on the BB you don't have to force it, it pushes automatically. I don't mind and rarely notice the delay. Friends and business clients who need me immediately know how to get me.

You can have partial wireless reconcile on BIS/POP3. Deletion from the POP3 account will work, but not mark read/unread (and that will vary for some servers). Yahoo and Gmail allow a few additional features. But "true" reconcile is not possible without a BES account.
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Old 04-17-2007, 09:14 AM   #6 (permalink)
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So if I wanted to do the email forwarding to her myCiingular.blackberry.net account thing, I would either set it up on the POP3 server or through Outlook 2007 (right now, I can't find where to do that).

However, when she replies, will the email trail show myCiingular.blackberry.net? I know I can set it up to send from her POP3 account always, but she doesnt want people to see the myCiingular.blackberry.net email in the email history.

Sorry for all the noobish questions, but I have never really used POP3/BIS before.
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Old 04-17-2007, 09:22 AM   #7 (permalink)
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You setup the automatic forwarding at her Cingular BIS website. You/she will create the account there. Look for the SETUP BLACKBERRY INTERNET EMAIL or something similar. You can set the REPLY TO email address there as well.

I wouldn't set it up through her Outlook 2007, as Outlook would have to be running to forward anything.
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Old 04-17-2007, 09:36 AM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
You setup the automatic forwarding at her Cingular BIS website. You/she will create the account there. Look for the SETUP BLACKBERRY INTERNET EMAIL or something similar. You can set the REPLY TO email address there as well.

I wouldn't set it up through her Outlook 2007, as Outlook would have to be running to forward anything.
In this sample I am using my Tmobile BIS with my Gmail account. Would I set it up like the attachment here:
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Old 04-17-2007, 02:55 PM   #9 (permalink)
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Okay, the gmail things works great. I forwarded my default e-mail to gmail and it's instantaneous.

Now, the new problem. I can't reply. It won't let me choose the default e-mail as the send from address. I don't want to use the gmail to send.

Any way around that?

Another great thing, I can have the gmail account archive all my mail so I can have paper copies if I need it.
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Old 04-17-2007, 03:28 PM   #10 (permalink)
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Did you set the REPLY FROM address as well? It is on the BIS site, as mentioned in my earlier post.

No, you can not change the SENT FROM address when you click REPLY TO a previously received email. It hard sets the account from which it was received. You can click FORWARD and change the SENT FROM address, and then enter the recipient.
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Old 04-17-2007, 05:00 PM   #11 (permalink)
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I figured out another way. Instead of using gmail to receive on the BB, I forwarded my e-mails to the blackberry.net e-mail address. I can choose a seperate reply to using that account. Works nicely.

I kept the new gmail account to archive everything I send and receive should it get lost when downloaded from the e-mail server.
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