Just received two messages @ 10:37 and right after sent two test and received red X's again.

Cingular - Nextel - 120 users BES New York City

On to page 2 with the ultimate "me, too" thread!

no email or internet access for me. i cant register after wiping my handheld.

all i get is edge and phone service.

on cingular here in nj.

Me, too!

How can a few "me too" posts bother you? Compared to what happened at VT, it's nothing!

Dude, grow up.

I don't know if you were personally affected by yesterday's events...if so, please accept my deepest sympathies. Perhaps you should step away from the boards for a while then?

If not, either lock the thread if it is against the forum rules or simply stop reading/posting in it.

Summary: BlackBerry Infrastructure Outage

Impact: The following services will be restored once the incident has cleared: BlackBerry Internet Service subscribers will be unable to receive messages and will receive an "x" when sending messages. Subscribers will not be able to access Subscriber Website, self-provision, create new accounts, or integrate new ISP accounts. BlackBerry Internet Service resellers will not be able to access Admin Website to activate subscribers. Provisioning resellers will not be able to access the provisioning site for service activations/deactivations. Carriers will not be able to provision (activate, deactivate, suspend or resume) Relay-access services either through the web user interface or the XML interface. BlackBerry Enterprise Clients will lose their connection and not be able to reconnect and new users will not be able to register their devices. BlackBerry Internet Edition, paging subscribers, PIN to PIN and Desktop Redirector users, will not be able to send or receive messages.
Subscribers will be unable to use Relay Roaming. [0491]

Ticket Number: BB77003

Incident Window Start Date and Time: 17 April 2007 20:11:20 (EDT) Downtime Duration: Ongoing % of Subscribers Affected: 100.00 (estimated)



we are told to do no data ts at this time have never to my knowledge in past year had an outage like this at nextel

I find it amusing that there is a reported NATIONAL OUTAGE and everyone wants to say "I Called My Carrier And They Said There Is An Outage With No ETA".

In other words, me, too.

My reference to VT was towards an outraged poster complaining about BB stability.

In any event, please keep posting. I am running a pool for the total number of posts in the "BlackBerry is down" thread collection.

Good reading.

Has there been a recent update?

My company was told it would be fixed at 8pm MST. This is clearly not the case. I have been on hold for 30+ min.

We do get sporadic emails, they come through about 1 every few hours.

Still not up for me,

Verizon in Northern VA.

Cant seem to do anything but phone and sms.

-A

For those that missed it on page 1:

If you're interested in tracking this with a few of us in realtime, we're currently chatting about this on IRC.

Join #blackberry on the EFNET irc network. we can talk about this in realtime.

Download the mirc client from mIRC - An Internet Relay Chat program and connect to "irc.efnet.org", and then /join #blackberry_outage.

-Lokatana

I work in the Media and have been trying to get a statement from the PR firm that works with them - they are no where to be found... THe PR flack gave her email address - but i am sure her blackberry is down as well

If anyone has any way of getting in touch with them post them here...
thanks

Bleh woke up friends in NY and Minnesota trying to figure out if it was just my BES servers or if it affected everyone... Was looking for a thread on this but didnt find it (3 Hours ago)...

Should have know you guys would have said something...

Didn't there used to be a network status map on RIM or Blackberry's site???

Listen to you guys. Your lives are being run by a small Canadian box. I love to see grown men cry over email.

Proud Canadian

Interestingly enough, this thread had switched gears from a blackberry outage to a conversation about the bitter moderator from NJ. So, now, instead of the repetitive comments about the outage, we can post repetitive comments about what an a-hole he is.

Obviously nobody is interested in your antagonistic commentary. To that, I say, "me too."

NJ has a point, though. RIM has classified this as a COMPLETE outage with 100% of its users affected. When services start coming back online, or whenever RIM sends out notifications of resolution, then it may be a good time to start back with people replying to this thread (and others like it).

Simply put, EVERYONE with a BlackBerry is down for their RIM-provided services.

yea NBC news just reported a total infrastructure failure and are trying to reset there whole system.

Me too, i guess... lol

NYC here nothing, nada, zilch....

lucky for me, i'm not getting bombarded with IT questions, so i'm SO happy...

First post and you wasted it on me... Sorry

Good night.

Hopefully our nightmare will be over tomorrow.

I was about to say I was surprised that none of the news sources had picked up on this. i guess they couldn't email their stories in...

And here I thought it was because of my upgrade to 4.2...I've had NO data service for about 3 hours now. I noticed a friend's Cingular BB wasn't working either, I thought that was kind of strange. Sounds like a big outage! Hopefully it will be back up tomorrow.

Here's lookin' at you NJ...

"Me Too!"

hit and miss emails coming in to our Blackberry devices since 7pm or so EST. Reconciliation features seem most affected, email delivery to handhelds least affected.

For those trying to get into the irc channel and it says it's full... ooops. we can't get an admin to remove the limit. try joining #blackberry_outage instead.

-Lokatana

What I find most interesting about this is that *one* outage can take down the entire continent (or whatever parts of it); I mean, what ever happened to redundancy, rerouting and multiple backbones? How in the world can we be 100% (according to the post above) offline, is the system that non-fault tolerant?

I don't pretend to know what goes on behind the curtain with RIM, but in many other segments/places there would a whole lot of techs looking for new jobs today. Given RIM's market cap, size and public responsibility this should just not be happening.

Has RIM offered an official update on the status of this issue?

Bluto: Over? Did you say "over"? Nothing is over until we decide it is! Was it over when the Germans bombed Pearl Harbor? Hell no!
Otter: Germans?
Boon: Forget it, he's rolling.
Bluto: And it ain't over now. 'Cause when the goin' gets tough...
[thinks hard]
Bluto: the tough get goin'! Who's with me? Let's go!

remember rim have to pay those MILLIONS dollar settlement that they lose to NTP. so they are spending money elsewhere instead of redundancy. i think rim stock is about to take a dip either tomorrow or sometimes this week.

time to short..lol.

I can send emails but not receive currently... I'm on TMO in arizona

To those who receive outage notifications, yes. Scroll up to justanothertier2tech's post for the content of the email being sent by RIM. They just sent out another email a minute ago with an unchanged status being reported.

i made that statement about the whole system. yes NBC said exactly that (100% down) and they said RIM is working on restarting their systems

We're down here as well, through Rogers Wireless.
PIN is failing as well.

Okay, just kidding. Please don't ban be yet.

Is it possible to redirect the SRP address to one of the europe addresses to get our BES working until the US servers are back up? If no I woudl be curious as to why not.

Okay, just kidding. Please don't ban me yet.

Is it possible to redirect the SRP address to one of the europe addresses to get our BES working until the US servers are back up? If no I woudl be curious as to why not.

The percentage comes into play with the subscribers affected not the systems down. I'm sure all of their systems are up and online and functional. The reality of fault tolerance is that there's no way to ensure 100% uptime, no matter who you are. If it can fail, it will fail, eventually (and that goes for data redundancy plans, as well).

just had a cust do a register now that apparently went right thru and began to load on his 7520....he was in vegas.....who knows?

We went srp not responding at 5pm, srp was up by 6pm pst. Dispatcher showed good SRP at 6PM, but no messages are going out/in. Hope they are getting a handle on this soon

Couldn't agree more. I've just adopted the philosophy over the last couple of years, "Why even try?". Back to reality, it is likely that someone dropped the ball here at RIM and it is difficult to plan for ID10T programs and PICNIC bugs.

Couldn't agree more. I've just adopted the philosophy over the last couple of years, "Why even try?". Back to reality, it is likely that someone dropped the ball here at RIM and it is difficult to plan for ID10T programs and PICNIC bugs.

Bad thing that PIN is down too...not working for me either. Thanks for confirming.


Brian

Oh C'mon - Im with you NJ - how many ppl can keep saying the same exact thing?

We'd think that we are all educated individuals (as having a bb and reading this forum gives a slight impression of) and that after reading that phrase "nationwide outage" "no ETA" etc. we'd realize how pointless it is to state "I have no email in bumf**k, idaho?" after the previous inordinate number of individuals have already said the same thing?

NOT FLAMING ANYONE here - just agreeing with NJ in the sense that after maybe the first 10 or so posts, and definitely after the post that explains its a nationwide outage, stating that you arent getting emails is pointless, albeit a useful tool to vent anger/frustration (I do the whole shoot a pillow with a 9mm like Robert Deniro did in Analyze That)....

What would have been better is to post once you HAVE RECEIVED emails, that way others can check their bb's and see if the issue has been resolved.

And as for the horrific incident at VA-Tech, there are no words to express how horrible of an incident that was. I think all I could say is that my prayers, as I am sure a ton of other forum members, are with the family, friends, and others of those taken on Monday....my apologies if this hijacks this thread - lets not do that since this thread is concerned with the outage.

Mine's working now. In SF, CA, on Cingular.