I am on hold with RIM for 30 mins. It appears BB email is down both BES and BIS. We have users on Tmobile and Cingular.

I just got one a few minutes ago... I am on T-Mo

Same issue here.
I thought our Active Directory security died again.

Nothing in and or out.

I just got my BIS email BUT HOST Routing Table for Register NOW is taking WAY too long to arrive.

Same issue here...BES is down, getting: [SRP] Ping Response not received

They are coming through now.

Not yet on my side. Still on hold with RIM :(

Not working for me either... since 5:15pm PST.

I am not even getting EDGE on one handheld...the other has it..

also, it seems trying to login to BIS is displaying issues alone, and then when I try to send service books it says "Processing, please wait"...and it just hangs..

Got this from T-Mobile a few minutes ago:

Please be advised you may experience problems with the following:
Ticket Number: T002125707
Service(s): BlackBerry
Fault Description: Customers in all markets may experience intermittent issues when sending and receiving e-mail from Black Berry devices. E-mail may not be delivered to their e-mail accounts and they may get a red X when attempting to send e-mail.
Market(s): All
Geographic Location(s): All.
The Estimated Time to Resolution is: 2 Hours.

Look like an issue that been reported

http://www.blackberryforums.com/bes-...or-outage.html

EDIT: See NJ response above

after about five minutes after I clicked send service books, I got this error message "UNABLE TO SEND SERVICE BOOKS, TRY AGAIN LATER"

I cant even log into the Blackberry Internet Service Web page.
(Alltel, Lincoln, NE)

BIS logins are not taking.

Some messages popped in but BES still showing last communication with hand held over 1 hour ago.

Glad I'm not the only one. Had just updated my 8800's OS to the new 4.2.1.90 Rogers release and when the phone booted back up I was in tiny 'edge' mode and couldn't register via HRT or log on to BIS.

What timing! Thought I'd really messed up...

No emails for me either (Sprint, in Phoenix)

And the beating of the dead horse continues...

Me either.

this explains why I can not connect to the web. It all makes sense now....

-emb

Don't know if this is an American problem but here in Canada BIS E-mails are working on Rogers Wireless.

I just got through to RIM tech support and they said they are experiencing a nationwide outage, at least in the US. Not sure if this is everyone, or if it's just widespread and is affecting multiple areas. There is no ETA on the resolution. I am located in Hawai`i and my BES got disconnected at about 2:21pm local time (8:21pm Eastern, we're six hours behind) with error messages "Ping Response not received" and "Connection failed". It reconnected at about 3pm but emails were still not going through, ending up with a red X and error messages "Failed to contact service", "General send failure", and "Transaction error - timeout". A few did come through at 3:50pm but that was it. I guess we will just have to wait. Much as it's inconvenient to my users, it really is nice sometimes for these problems to be out of my hands! ;) I wonder if we'll see this on the news tomorrow...

our company has 4 BES servers in North America and 1 in Europe. The one connected to SRP.EU.BLACKBERRY.NET is working fine. Outage appears to be North America only.

Our engineers just got off the phone w/ RIM who confirmed problem was with them but had NO ETA.

Pardon my ignorance, but does this effect your other email accounts being pushed to your BB?

It impacts all e-mail inbound and outbound, and web browsing on the blackBerry.

I have no bb service as of right now. Errr! What happened to BB reliability??? This better be an isolated incident, I have only had my BB like 3 months and already an outage.

Service= VERIZON WIRELESS, BIS, Pennsylvania

Oh, the outrage..
Compared to what happened at VT yesterday THIS IS NOTHING...

Add me to the list...105 users, Verizon, T-Mo, Cingular & Sprint....I guess I can't complain TOO much. This is only the 2nd RIM outage I've seen in the 2 1/2 yrs we've been using BB.

I just spoke with our support at Rogers - they have no ETA at this time, and could not provide any details about it.

All 9 of my BES servers (4500 users) are connected, but there is no mail flow. I've seen one or two messages trickle through, but for all intents and purposes, we've been down since before 8:32 (the time they say the service went down).

Is everyone having fun yet?

-Lokatana

National Outage.. shuold be fixed within 2 hours says t mobile.

I am new to BB also and am curious how often this happens, the outage?

Not very. This is the second one I can recall in over a year.

Those who are tracking this, here's an idea:

Join #blackberry_outage on the EFNET irc network. we can talk about this in realtime.

-Lokatana

Times like this it's nice to have two browsers. The MEdia Net browser via Cingular works fine.

I'm on Rogers and can't log to BIS or surf. I can send peer-2-peer to my wife (including BBMessenger).

that's good to know, I can live with that...

Some messages coming through for us - but I'm still callingTSupport... juuuuust in case.

I got nothing on my end.

No e-mail or browsing. Uh-oh!

And exactly what does one have to do with the other?

I agree. In the grand scheme of life, this is nothing.

But this is a BB forum. If people are upset and want to vent about the fact that their devices are not functioning properly, this is a good place for them to do so. If this were a thread about VaTech, then your comment would be appropriate. As it stands, I know you are a mod, but just lighten up a little maybe?