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Old 05-01-2007, 12:18 PM   #1 (permalink)
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Default Desktop Software Gone

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OK, I am probably just an idiot, but I seem to have lost my Desktop Software, and I cannot get it back.

I downloaded the latest (.525) software from RIM (I believe this was the update to fix the daylight savings time bug).

I uninstalled my old software from Windows XP. Then reinstalled the new Desktop Manager and RIM software for the 7100i.

The problem: there is no icon for Desktop Manager like there used to be.

When I go to look for this software in XP, I cannot even find it. It is not on my list of programs accessed via the start button; when I manually look for it in my folders on my c drive it is nowhere to be found.

However, the software tells me it has completely installed. And when I go to "add/remove programs" in XP, the software is listed there as being installed ("Blackberry v. 4.1 for the 7100i Series Wireless Device").

I have now uninstalled and reinstalled a couple of times with the same result.

At the risk of sounding like an idiot here, what have I done wrong? I have searched the forums for an answer but saw nothing, if this is covered elsewhere in another thread I apologize.
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Old 05-01-2007, 12:21 PM   #2 (permalink)
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The one installed on your PC right now (that you see in add/remove programs) is the handheld software. I am not sure why you uninstalled your desktop software. Remember Desktop Software and Handheld Software are two different things.
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Old 05-01-2007, 12:28 PM   #3 (permalink)
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Default Ok

Thanks. Perhaps I accidentally uninstalled them both without realizing it.

Is the Desktop software available online for download somehere? I am at work and don't have the RIM cd that came with the phone.
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Old 05-01-2007, 12:32 PM   #4 (permalink)
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https://www.blackberry.com/Downloads...93E4F3BB068C22

You want to download v4.2 Service Pack 1
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