04-29-2005, 05:09 PM
Thumbs Must Hurt
Join Date: Mar 2005
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Firstly, I'm going to assume that you company is using a Blackberry Enterprise Server (BES), rather than you running the "Desktop Redirector" on your PC.
If this is the case, then you need to configure your Blackberry to sync mail from your other sub-folders. By default, it only syncs the Inbox and Sent Items folders.
You can configure this in one of two ways, either from the desktop, or from the BB itself...
From your PC, open up the Blackberry Desktop Manager, select Redirector Settings, and select the "Advanced" tab. You'll see an option for "Folder Redirection"... simply choose "Selected Folders" and then click the "Choose Folders" button to specify which folders you want to sync mail from.
From your Blackberry, go into your Messages application, and select options (ie, press in the scroll wheel, and select "Options" from the menu). Select "E-Mail Settings" and then, while in the "E-Mail Settings" screen, press in the scroll-wheel again, and you should see a "Folder Redirection" option on the menu. Select this and you can choose which folders you want to sync mail from.