Originally Posted by Stinsonddog
Try deleting any speed dial related to that key, and then do a hard reboot, battery out and see if it comes back. As I recall on my 7100 it did not, but it did on my 8700.
I opened my speeddial list. Nothing was listed under W (1), so I just removed the battery and held the power button for 30 seconds, performing a reset. That didn't fix it. Then, I went back to the speed dial list, which still showed nothing there, clicked on it, and selected delete. I then did the same battery out reset.
THE VOICEMAIL SPEED DIAL WORKS NOW!
Thanks for the advice.