05-15-2007, 01:32 PM
Talking BlackBerry Encyclopedia
Join Date: Oct 2006
Location: Northern VA
Carrier: Sprint PCS
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Glad some of you found the title intriguing enough to venture into my thread.
I have a user on a VZW 7250, which has been a great device, except for one minor problem.... The escape button seems to be sticking. It takes relatively significant pressing to get it to function. I was wondering if anyone else experienced this type of issue, and if they had some sort of resolution. I don't want to go pulling the phone apart if it's just not repairable. Of course, our friendly technicians at the VZW store take no claim to knowing how to repair it, and suggest I purchase a new device, as they quickly head out the door on their break.
Any advice would be greatly appreciated. Even if it's an oddball "Use 6oz of Goo Gone and rotate it three times counter clockwise" suggestion, I'm willing to try anything. We put her on a backup 7250 for the time being, so it's no loss if I can't fix it, but why waste such a wonderfully reliable device?