BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-03-2005, 06:51 AM   #1 (permalink)
New Member
 
Join Date: May 2005
Model: 7290
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Lightbulb Uncaught Exception error in address book

Please Login to Remove!

Hi

I am trying to setup a blackberry 7290 for my director but have been getting errors with his address book. He has over 1600 entries in the address book but when he tries to hit the 'V' key to search for all entries beginning with a V an Uncaught Exception error appears. I have managed to replicate the problem on my handheld which is also a 7290.

We are running BES 4.0 on Lutos Domino 6.5.4, Platform version 1.8.0.121, Blackberry 4.0.0.198. If anyone can suggest anything then it would be greatly appreciated.
Offline  
Old 05-03-2005, 09:14 AM   #2 (permalink)
New Member
 
Chewbacca's Avatar
 
Join Date: Apr 2005
Location: Israel
Model: 7290
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It happened to me with my 7290 too. It happened when I added contacts from my company's global address list (Exchange) to my contacts and had them wirelessly synced to my device, I still don't know why. Anyway, it kept getting weirder... I found the specific contact that troubled my device, erased it and poof, I could search again, I added it manually to my device and poof, I couldn't. I erased it again and I could search again, but didn't get all the contacts with the same letter...
I decided to leave it alone, and remarkably, a couple of days later (apparently all by itself) I searched again (after adding the contact) and everything was perfect :-\
BTW, it happened to me with a contact beginning with Y so it's not a prejudice against contacts beginning with V
__________________
Eyal
[email address]
PIN 2021F678
Offline  
Old 06-13-2005, 02:41 PM   #3 (permalink)
New Member
 
Join Date: Jun 2005
Location: Milwaukee
Model: 8100
Carrier: T-Mobile
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question

Anyone find the solution to these issues?

I have a 7290 and when I try to search the address book, it jumps to the first entry. Example, I hit "b" to search, but it goes to the first name in the address book starting with 'a' every time. There are over 700 contacts, but they are unsearchable. Anyone have any ideas?
Offline  
Old 06-13-2005, 05:58 PM   #4 (permalink)
CrackBerry Addict
 
rsun's Avatar
 
Join Date: Oct 2004
Location: Delaware, USA
Model: 8320
Carrier: at&t/T-Mobile/Verizon
Posts: 747
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The
__________________
Richard Sun
[email address]
Offline  
Old 06-13-2005, 05:59 PM   #5 (permalink)
CrackBerry Addict
 
rsun's Avatar
 
Join Date: Oct 2004
Location: Delaware, USA
Model: 8320
Carrier: at&t/T-Mobile/Verizon
Posts: 747
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The quick fix I told my users when I had this problem is to go to the Address Book, go to Options, and change the Sort By field to the another option and hit save. Then once it's done reorganizing everything, go back into Options and change it back. Seemed to work each time.
__________________
Richard Sun
[email address]
Offline  
Old 07-15-2005, 03:03 PM   #6 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7290
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The solution is to do a hard reset on the device. Take the battery out for 15 secs and replace. This will solve the problem!
Offline  
Old 04-10-2006, 01:08 PM   #7 (permalink)
New Member
 
Join Date: Mar 2006
Model: 7250
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Similar issue with my 7250

I get an "uncaught exception: invalid text" when I go into my address book and click on Edit. I tried one solution offered above (to resort the contacts from the options and then switch them back). Oddly enough, this only happens with some of my contacts. Any ideas? Thanks.
Offline  
Old 04-10-2006, 01:29 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rsun
The quick fix I told my users when I had this problem is to go to the Address Book, go to Options, and change the Sort By field to the another option and hit save. Then once it's done reorganizing everything, go back into Options and change it back. Seemed to work each time.
I second this method. Works everytime.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.