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Old 05-18-2007, 03:48 PM   #1 (permalink)
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Default How do I seperate e-mail

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I have a user who has two BIS accounts and one BES account. How do I setup seperate mailboxes on her BB desktop for each email account?
Please help, I'm desperate!
Thanks
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Old 05-18-2007, 03:56 PM   #2 (permalink)
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You really can't.
The two BIS accounts should automatically have their own "inbox" on the Blackberry... so they'll be somewhat separated if you want them to be.
However, the BES account simply uses the 'Messages' module on the BlackBerry device, which is a consolidated box for all e-mail on the handheld.
There would be no way to keep the BES messages isolated in their own box. BIS messages will show up there too.
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Old 05-18-2007, 04:08 PM   #3 (permalink)
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You can also create a filter so that an Alt-"letter" combination will show only e-mails to the BES account.
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Old 05-18-2007, 04:09 PM   #4 (permalink)
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I've tried setting up a filter, but just can't get it right. Can you give me the steps? Thanks
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Old 05-20-2007, 01:01 AM   #5 (permalink)
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I can't give you detailed instructions off the top of my head but when you go to set up the search you should be able to select the account as the criteria. Desktop refers to your BES email.
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Old 05-21-2007, 02:50 PM   #6 (permalink)
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Thanks takeshi. I am headed to the desktop now and see what my options are. I sure hope this works.
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Old 08-10-2007, 12:21 AM   #7 (permalink)
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Default Why?

There are lots of threads on this so I just picked one.....

Why did BB do this? I'm sure there's a reason.

It seems logical to have seperate "inboxes" for each account. Why does BES, SMS, etc all get thrown in to one spot. This is very confusing if you get a high number of each.

My company is considering moving from GoodLink / ActiveSync to BES and this is one (maybe the only) thing that bothers me. I am piloting a few devices and have implemented the "shortcutted search". This seems to work but shouldn't be necessary.

Maybe I'm just crazy or not used to BB. (former Palm / WM guy)

Do you think this is a feature that may be added?

This is a great forum. Thanks for any thoughts.....
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Old 08-10-2007, 06:59 AM   #8 (permalink)
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I obviously can't speak for RIM... but I can take a guess.

In my experience, the BlackBerry device has traditionnally been used in corporate/government settings where personal email (BIS) was not widely considered.
I'd venture to say that the majority of BlackBerry users have BES -or- BIS. I don't imagine that there's a very high percentage of the userbase that actually use BES and BIS together on the same device.
People do, of course, use BES and BIS on the same device and have adjusted to the way it's handled by the BlackBerry OS.

Most corporate/government environments won't allow BIS mail, and most users who have BIS mail don't have a need for BES.

Just my 2, maybe 3, cents.
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Old 08-10-2007, 08:35 AM   #9 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
I obviously can't speak for RIM... but I can take a guess.

In my experience, the BlackBerry device has traditionnally been used in corporate/government settings where personal email (BIS) was not widely considered.
I'd venture to say that the majority of BlackBerry users have BES -or- BIS. I don't imagine that there's a very high percentage of the userbase that actually use BES and BIS together on the same device.
People do, of course, use BES and BIS on the same device and have adjusted to the way it's handled by the BlackBerry OS.

Most corporate/government environments won't allow BIS mail, and most users who have BIS mail don't have a need for BES.

Just my 2, maybe 3, cents.

You make a valid point. For most of our users their needs will align with want you're saying. To me, it seems like a simple thing to ask for.

We haven't spun up our BES server yet. I'm just using the redirector and BIS. I assume that with BES, if you have an exchange rule that automatically directs messages in to a sub folder under (say) "Staff", that it'll do so on the BB? It seems that EVERYTHING gets dumped in the messages folder which defeats the need / use for sub-folders.

Some of our more organzied execs use subfolders so much they barley even get stuff directly to their inbox.
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Old 08-10-2007, 08:40 AM   #10 (permalink)
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Quote:
Originally Posted by tbullyr1 View Post
I assume that with BES, if you have an exchange rule that automatically directs messages in to a sub folder under (say) "Staff", that it'll do so on the BB? It seems that EVERYTHING gets dumped in the messages folder which defeats the need / use for sub-folders.

Some of our more organzied execs use subfolders so much they barley even get stuff directly to their inbox.
Yes, you can choose which sub-folders will be reconciled on the BlackBerry.
Your server-side rules will still apply, and will be reflected on the device. To a large extent, you can consider the handheld to be a mirror image of Outlook when using a properly configured BES.
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