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Old 05-20-2007, 09:32 PM   #1 (permalink)
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So I want to get my university email on my phone but I'm guessing the only way to do that is to forward it all to my bb email address? The network settings for outlook only apply while on the school network so not really applicable remotely. ANy thoughts or anyone that has done it before chime in if possible. I go to Marquette if that matters, we use outlook on the web.
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Old 05-20-2007, 09:52 PM   #2 (permalink)
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Have you talked to the IT department to see if POP3 or IMAP access is allowed?
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Old 05-20-2007, 10:29 PM   #3 (permalink)
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Wirelessly posted (8703e Sprint: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Only if they have a BES, or can POP3 enable your exchange account.
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Old 05-20-2007, 10:58 PM   #4 (permalink)
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My university uses outlook on the web aswell. I used my BIS (through T-Mobile) and just added that email account. So far I've been able to receive all email but have not tried sending anything.
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Old 05-21-2007, 06:12 AM   #5 (permalink)
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Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/3.1.7196/1662; en; U; ssr))

I work at the local university and the campus email is hosted on the MS exchange server. I am able to send and receive email just fine through BIS. If your are unsure I'd email your univ i&it dept.
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Old 05-21-2007, 06:30 AM   #6 (permalink)
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Quote:
Originally Posted by jtdarden View Post
Wirelessly posted (8703e Sprint: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Only if they have a BES, or can POP3 enable your exchange account.
This is somewhat misleading an not entirely true.
BES and POP are not the only options availalable.

If the exchange server supports public IMAP access, that would also work.
Additionally, if the exchange server supports OWA (Outlook Web Access) there's a good chance that would work through BIS as well.
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Old 05-21-2007, 07:28 AM   #7 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
This is somewhat misleading an not entirely true.
BES and POP are not the only options availalable.

If the exchange server supports public IMAP access, that would also work.
Additionally, if the exchange server supports OWA (Outlook Web Access) there's a good chance that would work through BIS as well.
Agree, hence my question on if the OP had talked to the IT staff about POP3 or IMAP access.
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Old 05-21-2007, 10:04 AM   #8 (permalink)
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I have not contacted the IT department as of yet, they have students running the help desk who are not usually too keen on these issues. I know from working there a few years ago that it is uses a MS exchange server (i.e. this is the option chosen when setting up in outlook client).

To those who were successful, how did you go about getting the email up? I do at this point have the unlimited data plan and setup my blackberry.net email thus far which does work. Thanks.
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Old 05-21-2007, 10:06 AM   #9 (permalink)
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This link right here actually shows how the email should be setup on a desktop; not sure if it helps here.

http://www.marquette.edu/its/pub/Con..._for_eMarq.pdf
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Old 05-21-2007, 10:11 AM   #10 (permalink)
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Quote:
Originally Posted by stevepius View Post
To those who were successful, how did you go about getting the email up? I do at this point have the unlimited data plan and setup my blackberry.net email thus far which does work. Thanks.
Just log into your BIS account using a web browser ( https://bis.na.blackberry.com/html?brand=mycingular ), and try to add your school e-mail address, much like you've done with your blackberry.net e-mail address.
If POP, IMAP or OWA is enabled on your school's Exchange server... then you'll probably be successful in adding the account to your BIS.

If it fails... then your Exchange server is probably closed off to the public and you'll be unsuccessful.

The PDF link you provided above only shows how to set up an Outlook client for connecting to your Exchange server internally. It offers no indication of whether or not your Exchange server is POP, IMAP or OWA enabled.
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Last edited by penguin3107 : 05-21-2007 at 10:13 AM.
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Old 05-21-2007, 02:11 PM   #11 (permalink)
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I will give calling IT a shot. I tried adding to my BIS and it says I can't resolve it automatically and wants the settings but I don't know them. Hopefully they support POP. Thanks.
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Old 05-21-2007, 02:36 PM   #12 (permalink)
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Called the IT department and kid was totally useless. Said we support POP and IMAP but wouldn't provide any sort of server information. When I tried ot add through my BIS it said it couldn't resolve the information automatically. Looks like might not work.
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Old 05-21-2007, 02:41 PM   #13 (permalink)
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Even if they do have POP/IMAP enabled on the exchange server... it needs to be available PUBLICALLY.... which is probably not going to happen.

I think you're probably out of luck. They don't have public OWA available do they?
That would be useful to you if they did.
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Old 05-21-2007, 03:35 PM   #14 (permalink)
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Do you mean Outlook Web Access? I can access my school email from any browser anywhere just like yahoo or gmail. Is that what you mean?
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Old 05-21-2007, 03:40 PM   #15 (permalink)
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Yes, that's what I mean. OWA = Outlook Web Access.
You should be able to use BIS to set up your school's email on your BlackBerry if they support public OWA.
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Old 05-21-2007, 04:13 PM   #16 (permalink)
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I went to the BIS site and put in my school email address (both @mu.edu and @marquette.edu) and it says "We were unable to configure this e-mail account. Please read and follow the instructions on the screen". Am I missing something?
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Old 05-21-2007, 04:24 PM   #17 (permalink)
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ok 2 things you can do (well 3 really):
Go here and fill out the feedback and tell them you would like to see details about POP/IMAP setup posted on their FAQ's Give Us Feedback - Information Technology Services - Marquette University
2) go to the bottom of that link and click Contact Us and email them your request for the server info
(or 3) call them for that info again, perhaps the next person isn't as unhelpful)

EDIT: Another idea is if you have a Gmail account, tell it to access your school mail - you could at least receive them on your BB (just won't be able to send from that address on your BB).

Last edited by cliffr39 : 05-21-2007 at 04:28 PM.
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Old 05-21-2007, 04:28 PM   #18 (permalink)
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Quote:
Originally Posted by stevepius View Post
I went to the BIS site and put in my school email address (both @mu.edu and @marquette.edu) and it says "We were unable to configure this e-mail account. Please read and follow the instructions on the screen". Am I missing something?
No, you're probably not missing anything.
It sounds like you don't have a publically accessible mail server... which is not uncommon.

For security reasons, many companies (and schools) will set up their network so that the mail server is only accessible from the internal network, and force remote users to access the internal network via VPN connectivity.

You really need to find someone in the IT department at your school who can, and is willing to, let you know what your options are. You may have none.
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