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Old 05-21-2007, 06:51 AM   #1 (permalink)
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Default Unable to initialize application API

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I'm a new user and am trying to import an address book from a csv
file. The phone, a Pearl has a sim in it but has not yet been registered.

In an other thread I have reported my first problem about mapping fields.

If I just proceed with the import without changing the mapping I then get

Unable to initialize application API.
Verify that correct application version is installed.

I have upgraded the desktop manager to 4.2.2 (SP2) (240 MB download!) - I think it was something like v. 4.1 before. Still the same problem.

I found an old thread here with the same problem which suggested that the phone may be at an earlier version than the software. Sounds unlikely for a new phone, but how do I check this?

Thanks.

Last edited by LesDes : 05-21-2007 at 05:14 PM. Reason: Typing error: 2.1 changed to 4.1
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Old 05-21-2007, 08:27 AM   #2 (permalink)
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No need to double post.

You find your OS version on your BB at Options > About.
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Old 05-21-2007, 05:05 PM   #3 (permalink)
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Says 4.2.0.64 platform(2.2.0.37)

Is that current?
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Old 05-21-2007, 05:07 PM   #4 (permalink)
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I see 4.2.0.64 Platform(2.2.0.37)

Is that current?
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