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Old 05-21-2007, 06:24 AM   #1 (permalink)
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Apologies if this has been posted before...

I have a 7290 with a problem!

My issue is that, when I receive a call the unit does not immediately make a ring tone but will display "Incoming call" on the screen for as few seconds, then make just one ring tone, then stop ringing and go to voice mail after a bit more silence.

It's not so much a problem related to the number of rings before it goes on to voicemail, but some setting on the number of audible rings the damn thing makes! I have tried all the settings I can find (my profile is Phone Only but I've tried the others as well) but no joy...

Anyone?!
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Old 05-21-2007, 06:31 AM   #2 (permalink)
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Try this:

GSM codes - change settings on GSM mobile phones

Look for **61 and try to increase the ring time. I think the max on Cingular is 30 seconds, not sure about T-Mobile. My BB will do the same when a call comes in, the screen lights up and it takes two or three seconds for the "incoming call" display.

Regards-Michael G.
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Old 05-21-2007, 06:42 AM   #3 (permalink)
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Thanks v much Michael! I know I'm being very dense here but do I just type this onto my handset - and what exactly? Assuming it's this -

Delay nn seconds: max 30 seconds, in 5 second increments
Set: **61*destination*nn#[SEND]
Cancel: ##61#[SEND]
Query: *#61#[SEND]


Do I do this as an SMS message or what?

Thanks!
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Old 05-21-2007, 07:22 AM   #4 (permalink)
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No, not SMS, but via the phone dialer.

Here is a complete instruction;
How do I increase the amount of rings before calls to my BlackBerry go to voicemail? - BlackBerryFAQ

Good luck.
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Old 05-22-2007, 04:44 AM   #5 (permalink)
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Thanks v much - and I've managed to increase the time from 15 to 20 seconds but it's made no difference to the number of rings, still only ringing once.

Nightmare! Any one else come across this problem - and found a solution?
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Old 05-22-2007, 07:43 AM   #6 (permalink)
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You did set the number of rings to 3 ( the max ) .
The longer each ring tone is the longer the phone will ring up the limit set by the carrier.
The option may say number of beeps but it is the number of rings
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Old 05-22-2007, 07:48 AM   #7 (permalink)
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So, Mark, get a longer ringtone, set the rings to three...
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Old 05-22-2007, 10:06 AM   #8 (permalink)
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i provide support for about 100 users here at the university, and this was one of the major gripes they had too, that the call was lost by the time they could reah in the holster to get it.
i wish i knew this back then, my Nextel rep...coincidentally blonde......had no idea what to do.
when doing the **61 etc trick, is that the number you want to save as your VM number? or do you actually try to place the call?
thanks
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Old 05-22-2007, 10:27 AM   #9 (permalink)
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Read the link in post #4, follow those instructions.
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Old 05-24-2007, 10:38 AM   #10 (permalink)
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Thanks very much chaps. In the end I rang up T Mobile to ask them about it and they reckoned the phone was broken. Their solution was to send me a new unit, but didn't have my old model in stock - so they sent me a 8800!

Thanks again...
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Old 07-07-2007, 03:52 PM   #11 (permalink)
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my "number of beeps" is gone from my phone options. I had it set to 2 and the other day my phone started ringing once, checked the profile and the option was gone???
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Old 07-07-2007, 04:04 PM   #12 (permalink)
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all the other options still have the "number of beeps" just not the phone. did a battery pull, still nothing, changed the ringer type, nothing. anybody got any ideas?
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Old 07-07-2007, 10:24 PM   #13 (permalink)
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Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

I'm on a 8800, that option for number of rings is not present for the "phone" settings.
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Old 07-16-2007, 09:22 AM   #14 (permalink)
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LEGEND!!!! Thanks very much. This was really annoying me! Many thanks!

Luke
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Old 07-16-2007, 09:36 AM   #15 (permalink)
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Quote:
Originally Posted by JSanders View Post
No, not SMS, but via the phone dialer.

Here is a complete instruction;
How do I increase the amount of rings before calls to my BlackBerry go to voicemail? - BlackBerryFAQ

Good luck.
Worked like a charm for me! Thanks.
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