Originally Posted by mavsx
i always found that if you delete the users profile on the BES Manager and then re-create the profile, and then do enterprise activation, it syncs everything in the inbox.
This is not entirely accurate.
The message pre-population from BES has a limit on how much mail it will put on the device after a new EA.
As user x14
indicated, the default is 5 days or 200 messages, whichever is larger.
The maximum is 14 days or 750 messages
... whichever is larger.