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Old 05-21-2007, 11:23 PM   #1 (permalink)
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Default HELP!! ASAP!! Blackberry 8703e took a dump!

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it reset, and wont get past the verizon wireless screen.

batt has been pulled. no dice. i let it sit to power back up for 5 hours, still see spinning hourglass at the verizon wireless screen.

anythoughts on what else i can do?
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Old 05-21-2007, 11:39 PM   #2 (permalink)
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JL_Cmder to wipe the device and reload the OS.....Hope you had a backup.

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Old 05-22-2007, 12:01 AM   #3 (permalink)
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edit

this is what i get now...nothing more.


Last edited by phinger23 : 05-22-2007 at 12:07 AM.
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Old 05-22-2007, 12:08 AM   #4 (permalink)
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Force the connection. Within the Desktop Manager, go to connection settings, and manually detect it.

If that doesn't work. Pull the battery, plug it in, and do the above. When it starts to reload the OS, put the battery back in.
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Old 05-22-2007, 12:11 AM   #5 (permalink)
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Quote:
Originally Posted by Pizzle View Post
Force the connection. Within the Desktop Manager, go to connection settings, and manually detect it.

If that doesn't work. Pull the battery, plug it in, and do the above. When it starts to reload the OS, put the battery back in.
it says device not found. desktop manager wont let me restore

desktop manager says disconnected, and the computer makes a noise confirming connection, and BBDM sees something is connected

Last edited by phinger23 : 05-22-2007 at 12:16 AM.
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Old 05-22-2007, 12:21 AM   #6 (permalink)
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Have you tried the battery out attempt? I've always had that work, even if all else has failed.
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Old 05-22-2007, 12:26 AM   #7 (permalink)
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and i tried all this crap...no dice all i get are error messages in that command prompt window that says "no file path found or some BS"

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 05-22-2007, 12:26 AM   #8 (permalink)
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battery out didnt work at all
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Old 05-22-2007, 12:35 AM   #9 (permalink)
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507 means no OS. That's normal after a wipe with JL_Cmder. You'll need to install the 8703 OS from Verizon's website on to your pc. Then do as Pizzle says....connect it and open DM. Then go to "connection" and select USB. Then go to Application Loader. It will then load the OS back on.
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Old 05-22-2007, 12:36 AM   #10 (permalink)
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If you have a 507, then you're halfway there. The device has no OS.

- Download the latest OS for your handheld.
- Run the .exe
- Search for the Vendor.xml file on your computer
- Delete it
- plug in your Blackberry...should update automatically.
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Old 05-22-2007, 12:37 AM   #11 (permalink)
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John Clark wins.
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Old 05-22-2007, 12:37 AM   #12 (permalink)
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yea i started to figure that one out right after i submitted my answers. its loading so far so we shall see whats up

what do you think made it take a dump on me today?
BTW, VZW is so useless
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Old 05-22-2007, 12:48 AM   #13 (permalink)
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Nope. Dump happens. That's why the solution comes quickly to us. We've dealt with it before.
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Old 05-22-2007, 12:50 AM   #14 (permalink)
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it was weird...i saved a picture and i went to the pic, i selected it to be used as wallpaper and it said javaerror reset? simething like that. so i did like it does all the time, and it was locked up...nothing more.

what does suck is that my last backup was on 05/04/07...but its ok, no worries. there is only one phone number i lost that i need but i can get that easily.

when my FRU/Refurb comes in tomorrow im gonna send that POS back

Last edited by phinger23 : 05-22-2007 at 12:52 AM.
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Old 05-22-2007, 12:51 AM   #15 (permalink)
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Quote:
Originally Posted by phinger23 View Post
...its loading so far so we shall see whats up
Awesome!

Quote:
Originally Posted by phinger23
what do you think made it take a dump on me today?
BTW, VZW is so useless
Ditto Pizzle!

**OS updates still make my heart pound wondering if my beloved BB will revive....**

Last edited by John Clark : 05-22-2007 at 12:54 AM.
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Old 05-22-2007, 02:09 AM   #16 (permalink)
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thanks, it worked and i got it finally back to my specs. for some reason some of my programs didnt carry over like gmail, gmaps, zen theme. oh well, easy enough.
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Old 05-22-2007, 02:16 AM   #17 (permalink)
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Glad to hear!
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