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Old 05-04-2005, 10:31 AM   #1 (permalink)
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Exclamation Possible Nextel 7520 Recall!!!

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Just got off the phone with tier 3 support (Nextel).

They are sending me another 7520.

My unit takes about 3 hours to reload after a hard reboot. Its seems this has been a big problem for them over the past 2 weeks.
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Old 05-04-2005, 10:44 AM   #2 (permalink)
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Wow what did they say about it.
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Old 05-04-2005, 10:47 AM   #3 (permalink)
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a new unit or referbed one? Did you have the insurance?
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Old 05-04-2005, 10:49 AM   #4 (permalink)
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New unit. no sim no battery. It fell under the warranty I bought this one 2/14
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Old 05-04-2005, 10:51 AM   #5 (permalink)
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thats about when I got mine, what is the warranty period? 1year?
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Old 05-04-2005, 10:54 AM   #6 (permalink)
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Thats about same time I bought mine I think the 12th
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Old 05-04-2005, 10:55 AM   #7 (permalink)
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Yep.
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Old 05-04-2005, 10:56 AM   #8 (permalink)
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maybe you dropped yours a couple of time. You might want to get a new one. Hmmmmmm!
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Old 05-04-2005, 10:57 AM   #9 (permalink)
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Yeah i do have a few bumps and brusies on mine hmmm
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Old 05-04-2005, 11:36 AM   #10 (permalink)
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And how does anything in this conversation having anything to do with a "recall" of the 7520?
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Old 05-04-2005, 11:47 AM   #11 (permalink)
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Exactly, I was wondering the same. I'm an indirect dealer and we haven't received any notices on a recall on the 7520. Sorry. If the phone isn't working the best thing to do is call and have them send you another one...its usually just the unit itself. Hope this helps some.
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Old 05-04-2005, 11:49 AM   #12 (permalink)
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what he forgot to post is that nextel is saying that they are having a wide spread problem with units crashing to black and white and taking upto 3 hours to reboot after hard reset
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Old 05-04-2005, 02:37 PM   #13 (permalink)
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This is not a widespread problem!

If so we all would have heard something in the other forums, too.

This is how bad rumors start!

Faceit, how many posts have you seen with people saying it takes hours to boot their BB.
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Old 05-04-2005, 02:42 PM   #14 (permalink)
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Actually I have talked to three other people today from different places in the country that are having the same issue.


And If I read the post it says Possible Not MASS recall by Nextel
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Old 05-04-2005, 02:47 PM   #15 (permalink)
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no issues in St. Louis MO as of yet. All is still good.
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Old 05-04-2005, 03:07 PM   #16 (permalink)
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i am having the same problem with mine. mine started after the new software upgrade
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Old 05-04-2005, 03:31 PM   #17 (permalink)
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now that i think about it thats when i started having the problem with mine. I spoke to nextel this morning and i was the 24th person in less than 2 days that had the same problem. I've already received my tracting # for the new unit. Should receive it by tomorrow am.

I said it was a possible recall not definate!
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Old 05-04-2005, 08:44 PM   #18 (permalink)
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whats the warrenty period?
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Old 05-04-2005, 09:11 PM   #19 (permalink)
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1 Year
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Old 05-04-2005, 09:13 PM   #20 (permalink)
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Do you have a lot of call logs stored on the your 7520 ? Go to your message application, do a ALT+P and ALT+D to list out all the phone and Direct Connect call logs and delete all of them, it speeds up my start-up quite a bit after I clean up my call logs regular.
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