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Old 05-23-2007, 10:57 PM   #1 (permalink)
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Hi,

Sorry for what i'm certain is a total newbie question but I can't seem to find a clear answer. I have an 8700c running on a corporate BES and am interested in upgrading to the 8300 when it comes out. Can I simply buy a new phone (either through Preferred Services or in the store) and pop in my sim card, etc... and have my BES find me or do I need to go through corporate IT who I imagine might not like the idea of me using a personally purchased phone that they or may not support?

Also - if it matters, i'm currently on Cingular Blue (the old AT&T soon to be the new AT&T) with my 8700.

Thanks!
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Old 05-23-2007, 11:02 PM   #2 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You're going to need your IT/BES admins' permission as well as their connecting you to the BES. Sugar attracts more flies than vinegar.

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Old 05-24-2007, 12:03 AM   #3 (permalink)
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Thanks for the quick reply. The good news is I have a good relationship with my IT staff ever since I showed them how to make tethering work with our VPN. I guess i'm wondering how big a deal it is for them to connect and configure my 8300 since almost everyone in the company uses the 8700. It is a simple matter of changing my account settings or is this a whole platform upgrade i'd be asking them to undertake?
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Old 05-24-2007, 12:16 AM   #4 (permalink)
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If you have Desktop Manager installed for BES and connected to your corporate environment either by VPN or LAN then you can simply plug in the new BB, and open Desktop Manager. You should get a message that the email account is associated with PIN: XXXXXXX (your old BB) and ask if you would like to switch to the new PIN:XXXXXXX(your new BB). It will then activate the new BB. You won't need to bother your IT dept.
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Old 05-24-2007, 08:41 AM   #5 (permalink)
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Quote:
Originally Posted by John Clark View Post
If you have Desktop Manager installed for BES and connected to your corporate environment either by VPN or LAN then you can simply plug in the new BB, and open Desktop Manager. You should get a message that the email account is associated with PIN: XXXXXXX (your old BB) and ask if you would like to switch to the new PIN:XXXXXXX(your new BB). It will then activate the new BB. You won't need to bother your IT dept.
+1 on that.

You might want to just double check with your IT department. There is a setting on the server that says only these PINs are allowed to be added to the server.
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Old 05-24-2007, 09:05 AM   #6 (permalink)
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dss, my intention in my post was that it would be nice to let them know you intend to change devices, since your question read, "...who I imagine might not like the idea of me using a personally purchased phone that they or may not support?" JC corrected me that you can do it on your own without their permission, but I am betting you would want to, still.
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Old 05-24-2007, 09:37 AM   #7 (permalink)
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Quote:
Originally Posted by dss View Post
I guess i'm wondering how big a deal it is for them to connect and configure my 8300 since almost everyone in the company uses the 8700.
It's not a big deal but they may have other reasons in mind for restricting what devices can be attached to their BES than just degree of difficulty...
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Old 05-24-2007, 09:56 AM   #8 (permalink)
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The BES can restrict PINs or device types that it wil serve. IT may also not want an unknown model to support. Check with them first. Plead your case but don't push it. You don't want the admin mad at you
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Old 06-22-2007, 08:18 PM   #9 (permalink)
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I have an 8700c using the tethering feature. I can connect to the internet but not VPN. I see a message from dss that said he showed his IT dept how to make VPN work this way. Does anyone know any steps I can try
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