05-25-2007, 11:42 PM
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| | Lost the BES settings on my BB after fooling with personal email add
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Hopefully I didn't mess things up too bad.
Backstory: I have a personally owned T-Mobile Pearl. When I first got it, I had the $19.99 Blackberry add-on, and setup my home email on the device using the desktop redirector. I got laid off from work, so in order to cut down on expenses, I removed the Blackberry plan, and dropped down to the 300 minute $29.99 plan only. I used it only as a phone.
Fast forward to today - I started a new job last week, and I received a new Cingular (AT&T) 8700C. I configured it at work for use with a BES server, and installed DM 4.2 - everything was working great.
I got home tonight, and of course I had to play and see if I could get the device to receive both my work email and my personal email. I was looking at the "Personal Email Setup" icon, so I figured I would be able to do both. I am under the impression that this is possible, but I may be wrong.
All I did was plug it into my sync cable at home, and of course it recognized the new PIN on my 8700C, I confirmed in the desktop manager that I wanted to use this device PIN instead of my Pearl's PIN.
From one of my home computers, I sent 2 test messages - one to my work address, and one to my personal email address. They both arrived as I expected.
Then from the BB I did the same thing - sent 2 test messages to my work address and my personal email address. They both arrived, but here is my problem:
All the messages come from my personal account now, so when I checked the email address of where it came from, they were from my Cox email account - not my work address.
Is there any way to easily fix this? Obviously I cannot use the device like this at work, as my home email address will show up as the sender.
Also, the email option RECONSILE NOW is gone, so somehow I mucked it up and it seems like I deleted my work BES settings.
The Blackberry receives email for both accounts now, but I can only send from one - the personal home one (so it at least has some of my company's BES stuff in it somewhere - I just need to find out how to reverse this stupid mistake).
Is it possible to fix this here at home, or do I just need to do a cable sync at work to get it back to normal?
Thanks for any help, I appreciate it.