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Old 06-01-2007, 07:05 PM   #1 (permalink)
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Dear All,
Whenever I try to back up my 7290 using desktop manager, the content store on the BB isn't accepted by manager and it sops wth an error message.
Any ideas why and a possible fix would be marvellous.
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Old 06-01-2007, 07:06 PM   #2 (permalink)
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What is the error message?
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Old 06-01-2007, 07:21 PM   #3 (permalink)
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Thank you.
In the "Transfer in Progress" window it says "receiving Content Store".
The error message is in a superimposed box titled "Communication error" with "the data was not recognised by the handheld" in the box.
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Old 06-01-2007, 07:49 PM   #4 (permalink)
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Does it allow you to click "ok" and continue with the backup? It's usually a database that the Desktop Manager doesn't recognize. I would upgrade your version of Desktop Manager to the latest version.
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