As said in another post, I have been pouring over reviews of differnt carries and service plans for almost a week and a half, and I'm about to go blind!

I have Nextel now, and while I think they have a good product, I feel to suit my needs better I need another carrier. Basically I need more minutes and services for less money.

I've pretty much already made up my mind, I'm just looking for some personal experiences when it comes to cusotmer service and if you live in the greater Phoenix area your experience with the service itself. Service comments in general would be appreciated as well.

Both good and bad would be appreciated. No "I hate"' or "they are the worst flocking carrier ever" comments, but real objective feedbback.

Also, while we're at can some one give me a quick break down on the different cell phone technology, i.e. what are each ones benifits and weaknesses. I tried a couple different search strings, but I couldn't find anything. What's this new EDGE from Cingular.

Thanks

Do you need the Direct Connect? If so you wont get that on any other carrier. What services do you want? That would be a great way to start to help.

No, I don't need the direct connect. That's why I have decided to change carriers. I like the DC, but I rarely use it.

Like I said, I have already decided to change, and for that matter I have pretty much already decided on T-Mobile w/ the 7290. I was just looking for some personal experiences from those who have T-Mobile, specifically those who have T-Mobile in the Pheonix area.

And I was just kind of curious about the difference in the technologies used, not for any real reason other than curiosity. Thanks

I've been using T-Mobile for about the last 6 years - even before I had a T-Mobile BlackBerry, and I've been satisfied with their service. I originally went to them because of their excellent International coverage and roaming agreements, but their domestic network keeps improving. I have the T-Mobile 7290 and love it. I have been in the Phoenix/Scottsdale area on vacation twice since I got my BB, and it has worked fine. Not so good in the middle of the desert, but hey...

Price wise, T-mobile is very good and their customer service beats Cingular by a wide margin. Where they fall short is in coverage area. They have taken a big step forward with the publication of their detailed coverage maps and I presume that they are steadily improving their coverage. So the right answer is "it depends" on whether they have adequate coverage where you need it. For me, they didn't or I would still be with them.