Originally Posted by holden
An FYI for this thread...
Most Lotus users will experience these types of issues when outside email is sent from Outlook users who use RTF (Rich Text Format). However, this does not explain the blank webmail from Yahoo etc. I know this RTF issue will result in a dat file being displayed in Lotus when people who send email from Outlook and are using RTF.
Interesting further testing today:
-on IE using godaddy webmail, the default compose is Rich Text - which comes in blank to my 7290.
- on IE using godaddy webmail, switch to Plain Text - and all is well.
-my mac's are set to Rich Text compose in MacMail - and they all come in fine!
Is there a setting in IE that may be toggled on or off causing this?