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agr 05-08-2005 02:31 AM

My 7520 is not so dead afterall (after upgrade...)
Hi all,
I posted a few days ago about problems I had with upgrading my 7520 to .319. An aborted 1:20+ install process caused my BB to malfunction, with the device flashing the red light twice repeatedly when the battery was installed (and the device would not power up or respond in any way.)

I called NXTL BB support and tier two told me it was broken and to turn the device in for service, however, this is incorrect. I was able to resurrect the BB.

Even when the device flashes red twice it still can communicate via USB. After a few more attempts I was able to load the firmware. I am leaving out a lot of detail of what I went through. I even saw a distinctly Strange Brew'ish Canadian error message on the BB: "PPP Buffer usage hosed. [reset]" during the process. Also went through a 507 error.

Windows 98 SE seems to be the culprit. Blackberry even implies that Win98 might have troubles:

So, the point of my message is:
1) I do not recommend using Windows 98 to upgrade the 7520, or any other Blackberry.
2) If your Blackberry flashes its red light repeatedly and becomes unresponsive, you should definitely try to restore it with the application loader before giving up hope. It might not be as dead as it seems.

Kudos to Blackberry for putting enough thought into the BB design to allow this type of restoration to be possible...

tpblackberry 05-08-2005 10:07 PM

Congragulations on the success and thanks for the tips! (y)

May the force be with you! Hehe (y)


NXTL*BRIAN 05-08-2005 11:04 PM

Yeah...Congrats on getting it back in action. I can only imagine how hard it would be to go days without my baby! LoL

patrickh 05-08-2005 11:08 PM

Get rid of that Win98SE..

tpblackberry 05-09-2005 12:20 AM

Yeah, lol, that's never a good thing!

Active_Matrix 05-09-2005 04:24 AM

Someone is still on 98?

agr 05-09-2005 12:20 PM

Yeah, I'm actually a Mac user but pulled out my 2000-era Athlon machine for the occasion. I fresh installed a Win98SE + all security fixes/MS patches before installing the BB desktop software and trying the upgrade. The BB box does say that 98 is supported :-) I will be upgrading to a newer MS operating system soon, and my fingers are crossed that soon there will be a native Mac solution for this...

lilbopeep 11-28-2005 03:19 PM

agr, I want to say thank you, thank you, thank you! I attempted to upgrade the OS on a 7100t today - only to have the back up fail, the phone lock and go black with only that annoying red light.

When I would try to reconnect, it didn't seem to be connected to the Desktop software, although I could hear the USB connect sound. I searched the forums for everything I could think of. Reset, Dead BB, etc. Found your message and tried it again (even though it *said* Disconnected) and got the application loader to recognize to restore the software and my BB lives again.

Again, Thank you!!!

pierre626 11-29-2005 09:20 AM

Just install 2000 on your 2000 Era machine,its so much better.

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