One of our users' Blackberrys has suffered with JUM errors for the last few days and he's lost his emails. He's not created a backup file!!
We're using BES + Exchange. Is there any way that we can do an upload of his entire mailbox contents and folder structure from Exchange straight into the Blackberry once i've refreshed the handheld software?
Otherwise I guess his only option is to start receiving new emails from this point on and kiss the old emails goodbye