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Old 06-08-2007, 06:40 PM   #1 (permalink)
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Default my phone is erasing my text messages and missed calls and things automatically???

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for some my blackberry pearl is erasing my text messages and my recent calls automatically. this just started happening and i don't know why. i have not messed with any of the settings at all.
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Old 06-08-2007, 06:47 PM   #2 (permalink)
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Quote:
Originally Posted by bigcec00 View Post
for some my blackberry pearl is erasing my text messages and my recent calls automatically. this just started happening and i don't know why. i have not messed with any of the settings at all.

Go to messages => general options at the bottom check how long the messages are kept.
that might be one cause. other cause is how much memory you got left in your phone if its too low it auto deletes messages

hope this helps
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Old 06-08-2007, 06:55 PM   #3 (permalink)
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Go to OPtions >Status. Check your available memory. If it is down to 15Mb or less then you are about out of memory. Delete pictures, ringtones etc and remove the battery and reinsert. Search for "memory leak" on the forums and you'll find lots of threads on this topic. Unused languages and themes can/should be deleted as well.
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Old 06-08-2007, 08:10 PM   #4 (permalink)
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my curve did this once a few days ago, it deleted the entire call log, and email from one specific acct from a prev 12 hr period a couple of days before, so weird!
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Old 06-08-2007, 09:13 PM   #5 (permalink)
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It happened to my curve also. I bought a 2gb microSD card transfered all ringtones, pictures and such. I haven't had the problem since.
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Old 06-09-2007, 12:18 AM   #6 (permalink)
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Quote:
Originally Posted by bigcec00 View Post
for some my blackberry pearl is erasing my text messages and my recent calls automatically. this just started happening and i don't know why. i have not messed with any of the settings at all.
Check the information in the FAQ entitled "Why is my 8100 Pearl losing its call logs or message logs"

Last edited by jeremyckitching : 06-09-2007 at 12:19 AM.
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