BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-10-2007, 10:02 PM   #1 (permalink)
New Member
 
Join Date: May 2007
Model: 7290
PIN: N/A
Carrier: None
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Tmobile myfaves + unlimited data? Plan not possible??

Please Login to Remove!

Anyone have Tmobile myfaves service with the blackberry unlimited add-on?

So I finally made the jump into the blackberry world after looking at them for months. My contract expired with tmobile a few months ago and I hadn't renewed so I could go with whichever company had the best plan to suite my needs as well as offered the BB 8800.

The majority of my calls are to 1 person and so I thought I would get a myfaves plan and add the blackberry unlimited data add-on. I upgraded my phone to the BB 8800 (its coming in the mail in a few days) and switched my voice plan to the myfaves 300. I couldn't find an option for blackberry unlimited add-on anywhere. I figured maybe its not listed until I actually switch over to using the BB. In the meantime, I have a used BB 7290 phone that I'm playing with. I put my SIM in there and still no change on the my tmobile page for an option to get BB unlimited.

A few days passed so I called up tmobile and they told me I couldn't get myfaves and the BB unlimited. They said to get the BB unlimited add-on, I had to go with the standard 300 minute plan? In fact, they told me thats the only plan that i could get if i wanted to have the BB unlimited add-on. Couldn't get a 1000 minute plan like I originally had???

Anyways, I'm thinking the person I spoke too didn't understand what I wanted, but before I call tmobile back and complain about this, I wanted to know if anyone has myfaves with unlimited data. It seems like I can select those options if I were starting a new account through their website. I dont see why i shouldn't be able to do the same as an existing customer.
Offline  
Old 06-10-2007, 10:04 PM   #2 (permalink)
New Member
 
Join Date: May 2007
Model: 7290
PIN: N/A
Carrier: None
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Oh yeah, the reason why I decided to go with tmobile over the other carriers in the first place was the myfaves and the unlimited tethering. If tmobile cant give me what I need, then I'm going to give them hell to cancel my subscription renewal, mail back their unopened BB 8800 and then switch to Verizon so at least I can save money by being in the IN network.
Offline  
Old 06-10-2007, 11:04 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2005
Location: New Orleans
Model: 8330
OS: 4.5.077
Carrier: Sprint
Posts: 103
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I just went on their website, added an 8800 to my cart, added the $39.99 myfaves plan, and then added the unlimited blackberry plan. Not sure where the problem is for ya.
Offline  
Old 06-10-2007, 11:23 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: Austin, Tx
Model: 9000
Carrier: ATT
Posts: 159
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have myfaves 600 and bb unlimited add on
Offline  
Old 06-11-2007, 01:06 AM   #5 (permalink)
New Member
 
Join Date: May 2007
Model: 7290
PIN: N/A
Carrier: None
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks guys, I got it all cleared up.

Called Tmobile again and got someone who was knowledgeable enough to explain to me why i couldnt change plans, and also explained the terms under which I would be able to get what i needed.

The rep explained that my old plan, called "smart access" didn't have myfaves and BB unlimited as options. I would have to be on that plan for 1 year before I could switch to a different group of plans. I told her I had been on the current plan for 1.5 yrs so she talked to her supervisor and got me switched over to the myfaves 600 plan + BB unlimited. I'm a happy camper!
Offline  
Old 06-11-2007, 08:29 AM   #6 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That explains it -- I was about to say that you should be able to add any BB data plan to any voice plan but Smart Access would be an exception.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.