For some reason this afternoon, I was pronmpted to update my password for my company's email account. I changed my password, and they logged on to the blackberry internet site to update the password so that I could continue to get my emails. I updated the password, but it would not validate the email address. I tried deleting the account, and setting it up again, and it now states that the information is not correct? Has anyone has this problem before. I was getting my emails on my blackberry 8300 through my company's Outlook website. A couple of days ago my company updated to the 2003 version of Office. Would this have anything to do with the problem? Please help!

Sounds like your company might be blocking BIS.

Unless you are doing this without your company's knowledge, I'd talk to IT.

I've been experiencing the same issues with the Web Client as of late. In fact, I have a conference call with Rim this morning.

The issue we've been experiencing is that for the past two weeks, half of our Blackberry's need to be reset every morning by logging into the Web Client and "Saving" the email account settings even though no changes were made.

However yesterday, I tried to reset the Blackberry Accounts, but the Web Client told me that it couldn't validate the accounts. Finally, around 11:30AM EST, we were able to reset those accounts.

I've called Nextel Blackberry support, and they are aware of the issue. I do hope to have this resolved today.